Arna Lim

Lead, Customer Research and Analysis - Digital Transformation Office at JG Summit Holdings Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Bio

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Credentials

  • UX Certificate
    Nielsen Norman Group
    Nov, 2022
    - Nov, 2024
  • Membership Certificate
    The Interaction Design Foundation
    Nov, 2020
    - Nov, 2024

Experience

  • JG Summit Holdings Inc.
    • Philippines
    • Investment Management
    • 300 - 400 Employee
    • Lead, Customer Research and Analysis - Digital Transformation Office
      • Jun 2023 - Present

    • Customer Research & Analysis, Digital Transformation Office
      • Jan 2021 - Jun 2023

  • Globe Group
    • Telecommunications
    • 700 & Above Employee
    • Lead Service Design, Get Entertained Tribe
      • Aug 2020 - Dec 2020

    • Experience Strategy, Customer Experience Design
      • Jun 2018 - Dec 2020

    • Customer Journey Transformation and Channels
      • Oct 2016 - May 2018

  • SM Supermalls
    • Philippines
    • Real Estate
    • 700 & Above Employee
    • Marketing Officer
      • Jan 2014 - Mar 2016

    • Management Trainee
      • Apr 2013 - Dec 2013

  • Ateneo Management Economics Organization
    • Executive Vice President for Internal Affairs
      • 2012 - 2013

Education

  • Ateneo de Manila University
    Bachelor of Arts in Interdisciplinary Studies, Communication and Management
    2009 - 2013
  • Immaculate Conception Academy, Greenhills
    1996 - 2009

Community

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