Armstrong Ukaga

Information System Administrator at Grey Rhino IT Solutions B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Port Harcourt, Rivers State, Nigeria, NG

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Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information System Administrator
      • Apr 2021 - Present

      • Accomplished a seamless migration of over 100 users and their data to Microsoft Azure, ensuring minimal disruption to business operations. • Implemented Grey Rhino ERP Solutions to enhance data configuration, reporting and analysis for multiple departments. • Successfully onboarded and trained new employees, providing exceptional IT support that met their needs. • Delivered outstanding Service Desk Support, consistently exceeding SLA terms and resolving user complaints/requests with effective troubleshooting. • Contributed to a high-performing team by collaborating on projects and ensuring top-notch support. • Proactively coordinated with external vendors and contractors to provide additional IT support, resulting in seamless integration with other systems and software. • Successfully executed data migrations, integrating multiple systems and software for optimal performance Show less

    • Information Technology System Administrator
      • Oct 2019 - Mar 2021

      • Oversee the upkeep, configuration, and reliable operation of all computer systems, servers, data security systems, network equipment, and other related IT infrastructure within the organization • Ensure that all IT structure of the enterprise remains up-to-date and secured • Research solutions to existing network and hardware issues and develop and deploy solutions • Manage and maintain network security, including firewalls, intrusion detection/prevention systems, and VPNs • Monitor and analyze network and system performance, and troubleshoot and resolve issues as needed • Implement and maintain IT policies and procedures, including disaster recovery and business continuity plans • Manage and maintain server infrastructure, including Windows and Linux servers • Manage and maintain the company's data backup and recovery systems • Coordinate with external vendors and contractors for IT support as needed • Train and mentor junior IT staff members as needed • Stay up-to-date with the latest IT trends and technologies to ensure the company remains competitive Show less

    • Nigeria
    • Financial Services
    • 700 & Above Employee
    • Business Development Executive
      • Jan 2018 - Sep 2019

      1. Build contacts with potential clients to create new business opportunities 2. Keep prospective client database updated 3. Make cold calls for new business leads 4. Support in writing new business proposals 5. Maintain knowledge of all product and service offerings of the bank 6. Arrange meetings for senior management with prospective clients 7.Follow the bank's guidelines and procedures for acquisition of customers. 1. Build contacts with potential clients to create new business opportunities 2. Keep prospective client database updated 3. Make cold calls for new business leads 4. Support in writing new business proposals 5. Maintain knowledge of all product and service offerings of the bank 6. Arrange meetings for senior management with prospective clients 7.Follow the bank's guidelines and procedures for acquisition of customers.

    • Network/System Administrator
      • Aug 2012 - Dec 2017

      . Network Design, Implementation, and Administration. . Hardware Installation/Maintenance • Test new hardware and vendor firmware to ensure they meet our expectations prior to deployment. . Network Design, Implementation, and Administration. . Hardware Installation/Maintenance • Test new hardware and vendor firmware to ensure they meet our expectations prior to deployment.

Education

  • Teesside University
    Msc, Cybersecurity
    2023 - 2024
  • Federal University of Technology Owerri Nigeria
    Bachelor of Technology (B.Tech.), Computer Science
    2005 - 2010

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