Armik Zakian

Chief Information and Digital Transformation Officer at A-Mark Precious Metals, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Armenian Native or bilingual proficiency
  • Russian Limited working proficiency

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Sid Adelman

I'd been a data warehouse/business intelligence (DW/BI) consultant for over 19 years and I'd been in medium to large organizations working to improve the way they've made DW/BI effective. What I learned was that it wasn't me that made the difference, it was the executives that took the ideas and best practices and made them work in their organizations. No one did it better than Armik. Besides her ability to understand the technical issues, her people skills, working with the end users and senior executives, her staff (who loved her), and the software vendors resulted in the successes we consultants are proud to claim some small part of.

Asim Razvi

As part of the TDWI family Armik has spent a lot of time challenging the faculty, working on our panels and asking the hard questions. She is driven to demand excellence from her teams and instead of getting fatigue from not getting answers she has been on a search to understand better how to manage, value and monetize data. I have had to often struggle to keep up with how she approaches and thinks about information. She has restructured and motivated teams at ATT and Directv to be on the leading edge of insight rather than just on delivering data. She continues to challenge and push the boundaries and take her team with her. She has always been a strong advocate of continuous learning and with new paradigms in Business Intelligence and rapid disruption she has been great at incorporating them into her arsenal. Looking forward to some interesting conversation at the next event!

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Credentials

  • Cloud Architecture: Advanced Concepts
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Pitching Your Ideas Strategically
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Balancing Multiple Roles as a Leader
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Effectively Leading Digital Transformation
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Programming Foundations: APIs and Web Services
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Introducing Robotic Process Automation
    LinkedIn
    May, 2019
    - Nov, 2024
  • Learning Digital Business Analysis
    LinkedIn
    May, 2019
    - Nov, 2024
  • Developing Executive Presence
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • GDPR Compliance: Essential Training
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Measuring Business Performance
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • RPA, AI, and Cognitive Tech for Leaders
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • SEO Foundations
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Developing a Competitive Strategy
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Executive Leadership
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Modeling Courageous Leadership: Intelligent Disobedience
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Creating a Culture of Service
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Lead Like a Boss
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Becoming a Thought Leader
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Creating Your IT Strategy
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Digital Transformation for Tech Leaders
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Implementing an Information Security Program
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Machine Learning and AI Foundations: Decision Trees
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Mapping the Modern Web Design Process
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Agile Development Practices
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Artificial Intelligence Foundations: Thinking Machines
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Blockchain Basics
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Blockchain: Beyond the Basics
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Cloud Architecture: Advanced Concepts
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Cloud Architecture: Core Concepts
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Design Thinking: Venture Design
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Digital Transformation
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • IoT Foundations: Fundamentals
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • IoT Foundations: Standards and Ecosystems
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Machine Learning & AI Foundations: Value Estimations
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Data Visualization: Storytelling
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Design Thinking: Understanding the Process
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Big Data Foundations: Techniques and Concepts
    LinkedIn
    Sep, 2018
    - Nov, 2024
  • Creating a Business Plan
    LinkedIn
    Sep, 2018
    - Nov, 2024
  • Data Science & Analytics Career Paths & Certifications: First Steps
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • Design Thinking: Data Intelligence
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • Learning Data Science: Understanding the Basics
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Executive Decision Making
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Programing - C; C++; PowerBuilder; DB2; SAS; Oracle; Java
    UCLA Extension
    Jan, 1995
    - Nov, 2024
  • Computer Programming and Systems Analysis
    Computer Learning Center
  • Project Management
    American Management Association

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Chief Information and Digital Transformation Officer
      • Jan 2019 - Present

      Enhance business value and expand global reach through digital transformation, data excellence, intelligent automation and technology best-practices. Establish innovative customer-facing solutions to further automate, improve and enhance the entire customer experience. Develop next-gen technology and data analytics solutions which will better align our platform with a trend towards convenience, self-service and secure mobility. Enhance business value and expand global reach through digital transformation, data excellence, intelligent automation and technology best-practices. Establish innovative customer-facing solutions to further automate, improve and enhance the entire customer experience. Develop next-gen technology and data analytics solutions which will better align our platform with a trend towards convenience, self-service and secure mobility.

    • United States
    • Business Consulting and Services
    • President and Chief Data Executive
      • Jul 2018 - Present

      A2Z Intelligence Strategic Partners is a privately owned LA-based company that helps organizations optimize value from their data by providing data intelligence consulting and services. Through its network of trusted partners, the company offers best practices, proven methodologies, and implementation roadmaps based on 20+ years of executive leadership and execution experience in data strategy, data supply chain, self-service, closed-loop AI and advanced analytics in a variety of industries… Show more A2Z Intelligence Strategic Partners is a privately owned LA-based company that helps organizations optimize value from their data by providing data intelligence consulting and services. Through its network of trusted partners, the company offers best practices, proven methodologies, and implementation roadmaps based on 20+ years of executive leadership and execution experience in data strategy, data supply chain, self-service, closed-loop AI and advanced analytics in a variety of industries, including telecommunications, insurance and finance, MVPD, OTT, media and entertainment. Show less A2Z Intelligence Strategic Partners is a privately owned LA-based company that helps organizations optimize value from their data by providing data intelligence consulting and services. Through its network of trusted partners, the company offers best practices, proven methodologies, and implementation roadmaps based on 20+ years of executive leadership and execution experience in data strategy, data supply chain, self-service, closed-loop AI and advanced analytics in a variety of industries… Show more A2Z Intelligence Strategic Partners is a privately owned LA-based company that helps organizations optimize value from their data by providing data intelligence consulting and services. Through its network of trusted partners, the company offers best practices, proven methodologies, and implementation roadmaps based on 20+ years of executive leadership and execution experience in data strategy, data supply chain, self-service, closed-loop AI and advanced analytics in a variety of industries, including telecommunications, insurance and finance, MVPD, OTT, media and entertainment. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • VP, CDO Business Intelligence, Advanced Analytics & Big Data, AT&T (2015-2018), DIRECTV (2005-2015)
      • 2005 - 2018

      • Provided vision, strategy, and direction for BI and Big Data Ecosystems guided by six performance principles; know the customer, execute efficiently, architect for agility, focus on value, innovate, and build a team. • Led all aspects of BI and Big Data activities including developing and maintaining multi-year strategic plans and roadmaps, including enterprise-wide data warehousing, reporting, and analytics functions. • Partnered with business organizations and groups within IT to… Show more • Provided vision, strategy, and direction for BI and Big Data Ecosystems guided by six performance principles; know the customer, execute efficiently, architect for agility, focus on value, innovate, and build a team. • Led all aspects of BI and Big Data activities including developing and maintaining multi-year strategic plans and roadmaps, including enterprise-wide data warehousing, reporting, and analytics functions. • Partnered with business organizations and groups within IT to design, develop, implement, and support solutions that deliver the best insights and decision-making solutions for business operations and strategy. • Developed integrated and unified data platforms within BI that are leveraged by all DIRECTV organizations, providing multiple views of the same trusted data (Business Self-Service Model). • Spearheaded cost effective BI Delivery Model (onshore/offshore) to bring in needed skills and bandwidth. Show less • Provided vision, strategy, and direction for BI and Big Data Ecosystems guided by six performance principles; know the customer, execute efficiently, architect for agility, focus on value, innovate, and build a team. • Led all aspects of BI and Big Data activities including developing and maintaining multi-year strategic plans and roadmaps, including enterprise-wide data warehousing, reporting, and analytics functions. • Partnered with business organizations and groups within IT to… Show more • Provided vision, strategy, and direction for BI and Big Data Ecosystems guided by six performance principles; know the customer, execute efficiently, architect for agility, focus on value, innovate, and build a team. • Led all aspects of BI and Big Data activities including developing and maintaining multi-year strategic plans and roadmaps, including enterprise-wide data warehousing, reporting, and analytics functions. • Partnered with business organizations and groups within IT to design, develop, implement, and support solutions that deliver the best insights and decision-making solutions for business operations and strategy. • Developed integrated and unified data platforms within BI that are leveraged by all DIRECTV organizations, providing multiple views of the same trusted data (Business Self-Service Model). • Spearheaded cost effective BI Delivery Model (onshore/offshore) to bring in needed skills and bandwidth. Show less

    • United States
    • Musicians
    • 700 & Above Employee
    • Director, Information Technology and Business Intelligence
      • 1996 - 2005

      • Provided leadership, strategy, and direction for North America Data Warehousing and Business Intelligence development group with architects, designers, programmers, DBA, business analysts, and project managers. • Developed vision and business case for BI, including marketing and communication plans for BI initiatives. • Controlled and administered a budget of $5M for BI program. • Led migration of multiple data warehouses from IBM mainframe and other sources to RS6000/AIX platform… Show more • Provided leadership, strategy, and direction for North America Data Warehousing and Business Intelligence development group with architects, designers, programmers, DBA, business analysts, and project managers. • Developed vision and business case for BI, including marketing and communication plans for BI initiatives. • Controlled and administered a budget of $5M for BI program. • Led migration of multiple data warehouses from IBM mainframe and other sources to RS6000/AIX platform resulting in reduced demands on IT resources by 60%. • Managed all aspects of hardware and software evaluation, selection, vendor negotiation, design, development, and migration. Show less • Provided leadership, strategy, and direction for North America Data Warehousing and Business Intelligence development group with architects, designers, programmers, DBA, business analysts, and project managers. • Developed vision and business case for BI, including marketing and communication plans for BI initiatives. • Controlled and administered a budget of $5M for BI program. • Led migration of multiple data warehouses from IBM mainframe and other sources to RS6000/AIX platform… Show more • Provided leadership, strategy, and direction for North America Data Warehousing and Business Intelligence development group with architects, designers, programmers, DBA, business analysts, and project managers. • Developed vision and business case for BI, including marketing and communication plans for BI initiatives. • Controlled and administered a budget of $5M for BI program. • Led migration of multiple data warehouses from IBM mainframe and other sources to RS6000/AIX platform resulting in reduced demands on IT resources by 60%. • Managed all aspects of hardware and software evaluation, selection, vendor negotiation, design, development, and migration. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Senior Systems Manager, New Technologies and Architecture
      • 1994 - 1996

      • Led functional reengineering and conversion of all financial application (GL, AP, AR, Cost) and Human Resources support systems from IBM mainframe to state-of-the-art client server environment. • Provided leadership and vision, strategy, and roadmap for vendor identification, software selection, and ERP implementation. • Managed process analysis, development of user requirements, vendor contract negotiation, hardware planning, software installation, interface design, and final user… Show more • Led functional reengineering and conversion of all financial application (GL, AP, AR, Cost) and Human Resources support systems from IBM mainframe to state-of-the-art client server environment. • Provided leadership and vision, strategy, and roadmap for vendor identification, software selection, and ERP implementation. • Managed process analysis, development of user requirements, vendor contract negotiation, hardware planning, software installation, interface design, and final user acceptance. • Partnered with users and senior management in coordinating projects, design of user-friendly applications, and testing of all financial controls and processes associated with technology changes. Show less • Led functional reengineering and conversion of all financial application (GL, AP, AR, Cost) and Human Resources support systems from IBM mainframe to state-of-the-art client server environment. • Provided leadership and vision, strategy, and roadmap for vendor identification, software selection, and ERP implementation. • Managed process analysis, development of user requirements, vendor contract negotiation, hardware planning, software installation, interface design, and final user… Show more • Led functional reengineering and conversion of all financial application (GL, AP, AR, Cost) and Human Resources support systems from IBM mainframe to state-of-the-art client server environment. • Provided leadership and vision, strategy, and roadmap for vendor identification, software selection, and ERP implementation. • Managed process analysis, development of user requirements, vendor contract negotiation, hardware planning, software installation, interface design, and final user acceptance. • Partnered with users and senior management in coordinating projects, design of user-friendly applications, and testing of all financial controls and processes associated with technology changes. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Systems Manager / Senior Project Manager
      • 1985 - 1994

      • Directed Workers’ Compensation on-line and batch applications running in IMS and DB2 environments, including architecture, design, development, and maintenance of new business functionality. • Provided direction and design for state-mandated application changes involving complex rewrites of the systems, balancing user needs and control requirements with system constraints. • Managed staff of senior analysts, programmers, quality assurance specialists, and project… Show more • Directed Workers’ Compensation on-line and batch applications running in IMS and DB2 environments, including architecture, design, development, and maintenance of new business functionality. • Provided direction and design for state-mandated application changes involving complex rewrites of the systems, balancing user needs and control requirements with system constraints. • Managed staff of senior analysts, programmers, quality assurance specialists, and project managers. • Re-engineered the underwriting manual practices to utilize new technologies and optimize business processes. Show less • Directed Workers’ Compensation on-line and batch applications running in IMS and DB2 environments, including architecture, design, development, and maintenance of new business functionality. • Provided direction and design for state-mandated application changes involving complex rewrites of the systems, balancing user needs and control requirements with system constraints. • Managed staff of senior analysts, programmers, quality assurance specialists, and project… Show more • Directed Workers’ Compensation on-line and batch applications running in IMS and DB2 environments, including architecture, design, development, and maintenance of new business functionality. • Provided direction and design for state-mandated application changes involving complex rewrites of the systems, balancing user needs and control requirements with system constraints. • Managed staff of senior analysts, programmers, quality assurance specialists, and project managers. • Re-engineered the underwriting manual practices to utilize new technologies and optimize business processes. Show less

Education

  • Harvard Business School
    Big Data Analytics
  • UCLA Extension
    Total Quality Management (TQM) / Deming’s Theory, Application of Quality Concepts
    1992 - 1995
  • POLYTECHNIC UNIVERSITY OF ARMENIA
    Master’s Degree, Electrical Engineering and Computer Science

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