Experience

Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Associate

  • Jan 2010 - Present

  Organized the stores Business opportunity tracker. · Trouble shoot phone problems. · Resolve problems with customers to their satisfactory needs. · Discover the customers’ needs and provided them with their options of service. · Extensive communication with customers and business to offer them the best solutions for their needs. · Exceeded quota that Verizon sets.



Virgil W. Mungy & Associates

• Office Manager/ Paralegal

  • Jan 1989 - Jan 2008

  Organized work and resolved daily problems. · Managed all aspects of the office which included; recruiting and supervising support staff, managing all incoming and outgoing correspondence, ordering and dispersing office supplies with maintaining highly complex client files. · Ability to work independently and with a team in all aspects of litigation “to complet all tasks”. · Prepared and propounded pleadings, subpoenas and other legal documents with tight deadlines. · Extensive… Show more Organized work and resolved daily problems. · Managed all aspects of the office which included; recruiting and supervising support staff, managing all incoming and outgoing correspondence, ordering and dispersing office supplies with maintaining highly complex client files. · Ability to work independently and with a team in all aspects of litigation “to complet all tasks”. · Prepared and propounded pleadings, subpoenas and other legal documents with tight deadlines. · Extensive communications with clients, attorneys and adjustors. · Scheduled appointments, deposition, court appearance, trials and attended court appearances as needed. · Extensive knowledge of worker’s compensation and personal injury cases. · Experienced with court filings and various agencies within the judicial system. · Translated documents for clients and attorneys as needed. · Monitored deadline for filings. · Worked with various law firms as cases were sent out to other firms for further prosecution. · Assisted in the distribution of claims to the clients and various providers. · Negotiated and worked closely with medical providers to insure all invoice and claims where paid at the disbursement stage. · Personal assistant to the owner of the law firm, with close work conduct on international cases. Show less