Experience

Kansai Plascon

• 300 - 400 Employee

• Regional General Manager: Africa & Interntional Exports

  • Nov 2014 - Present

  Develop and implement the growth plan for exports per country Support the development of channel and customer plans by distributors, ensuring they align to the overall country plan Develop the tactical activation plan per channel, for each country Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients Take the lead for execution and execution management, in country Monthly forecasting against sales Manage accounts and meet or exceed targets relating Drive volume through distributors to increase penetration and deliver on volume targets Receive promotion material and mechanics from Marketing, and agree activation plans for all trade programs with Distributors Develop a country-level budget plan for activations and promotions, co-operative spend, and rebates Take accountability for the development of distributor teams as required, including coaching and training them on sales, trade marketing, category management, stock management, pricing, profit stories etc Show less



Builders: Warehouse, Express, Trade Depot, Superstore

• Retail
• 700 & Above Employee

• Country Manager Retail Operations - Kangela Mozambique (MassBuild / Walmart Africa Division)

  • Jun 2012 - Jun 2014

  Short overviewKangela Mozambique was a hardware retail company with 13 stores County wide, this company was acquired by Massbuild.Medium to long term strategy was to convert Kangela stores to Builders Warehouse and open new Builders Warehouse’s in Mozambique The strategy for KangelaMozambiqe was to implement standards and procedures that would improve and grow the business. Introduce the Builders Warehouse culture Merchandise strategy and implementation Market and competitor strategy Human capital, store structures and implementationImproving on financial targets and maximise profitabilityExecute Strategy:Contribute to strategic plans and identify regional operational strategy though the Africa team and Branch managersEnsure execution of strategy in respect of store layout, merchandising and housekeeping standardsMonitor implementation that will meet profitability and market dominanceIncrease market share in the country Achieve financial targets:Hold Branch Managers accountable for store’s financial performance Coach store management to use potential opportunities and market intelligence to achieve and maximise profitabilityProvide input into budget setting for stores Management of human capital:Ensure that store structures are aligned to ideal staff structures and personnel expenses are within budgetStore climate actively managedTraining and skills development implementationAchieve operational excellence:Ensure that all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotion planning and execution are effectively implementedEffective implementation of action plans for improvement Ensure that management and staff drive Customer SirviceLead and Manage:Implementation of company vision and valuesManagement of change and transformationEthical conductEnsure that leadership practice are always consistent Show less

• Manager Retail Operations / Branch Manager - Builders Warehouse South Africa

  • Dec 2009 - Jun 2012

  Branch Manager – Bedworthpark Branch Manager – Woodlands Opened both new storesAchieve operational requirementsMerchandising standardsManage stockService levelsBuild supplier relationships to enhance service levels Promotional planning and execution Ensure internal checklists and regular audit evaluations are doneManagement of stockEnsure that days forward cover are meetAge stock is managed according to company standards Shrinkage not to exceed company standards Implementation of action plans to address shortfalls Build and implementation of store strategy in line with company strategyOngoing analysis of market trends and competitorsCustomer needsEnhance company profile by participating in business forumsEffective implementation of strategy and action plansAchieve financial targetsBudgetsSalesMarginCostStock loss resultsPBITAction plans to address all negative variancesManage Human ResourcesEnsure that all HR / personnel policies and procedures are communicatedManage staff scheduling Ensure that the store is staffed according to trading patterns Leading and Managing the teamIdentify where changes and transformation are neededDemonstrate good conduct Manage performanceCreate a healthy organisational culture Drive and monitor knowledge and skills development for all ManagersCustomer satisfactionEnsure that product knowledge training is doneMonitor customers feedback and trends Show less



Mica Hardware - a division of SuperGroup

• Johannesburg Area, South Africa

• General Retail Operations Manager – Corporate and Joint Venture Stores

  • Jul 2007 - Nov 2009

  Implement strategy for Corporate and Joint Venture Stores: Formulating regional strategy and implementation Monitor implementation of strategy Regular review and assess tactical plans in line with strategy Implementation of Operational Standards: Ensure merchandising standards are implemented and maintained Stock management Stock levels Promotional activities and execution Stock losses and damages Ensure that company policies and procedures are implemented and maintained Ensure that Customer service is maintained at all levels Ensure Management drive product knowledge training for staff Financial targets: Assisting Management with achieving financial targets Budgeting Sales Margin Margin growth targets Cost and expenses ratios Stock losses PBIT Agree and implement parameters achieved: Ensuring that Management implement agreed parameters and targets Regular visits and monitoring of implementation Management accountability Show less



Builders: Warehouse, Express, Trade Depot, Superstore

• Retail
• 700 & Above Employee

• Regional Retail Operations Manager - Builders Warehouse South Africa

  • Mar 2003 - Jun 2007

  Regional Operations Manager – Northern Region Branch Manager – Boksburg Branch Manager – Zambezi (Pretoria) Opened this store in 2005 As a Regional Operations Manager – Northern Region Execute Strategy: Contribute to strategic plans and identify regional operational strategy though Regional Admin managers and Branch managers Ensure execution of strategy in respect of store layout, merchandising and housekeeping standards Monitor implementation of regional strategy that will meet profitability and market dominance targets Achieve financial targets: Hold Branch Managers accountable for store’s financial performance Coach store management to use potential opportunities and market intelligence to achieve and maximise profitability Provide input into budget setting for stores Management of human capital: Ensure that store structures are aligned to ideal staff structures and personnel expenses are within budget Store climate actively managed Succession plans in place Training and skills development implementation Achieve operational excellence: Ensure that all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotion planning and execution are effectively implemented Effective implementation of action plans for improvement Ensure that management and staff drive Customer Service Lead and Manage: Implementation of company vision and values Management of change and transformation Ethical conduct Ensure that leadership practice are always consistent Show less



Morkels Furniture (then part of Profurn Group now part of JD Group)

• Johannesburg Area, South Africa

• Divisional Retail Merchandising Manager (Head Office)

  • Jun 1997 - Mar 2003

  Positions Held: Service Centre Manager (Pretoria) Service Centre Manager (West Rand, overseeing Botswana) As a Divisional Merchandising Manager: Responsible for 15 Service Centres (Distribution Centres) in SA and Cross Border (Botswana, Namibia) Financial aspects: Controllable Expenses Stock Management Stock Counts Customer Service Merchandise Standards House keeping Development of Services Centres / New, revamps and layouts Space / merchandise allocation As a Service Centre Manager: • Cluster of 38 stores • Staff compliment 68 and 5 reporting directly • Controllable Expenses • Stock Management • Stock Counts • Customer Service • Merchandise Standards • House keeping Achievements: Received the award for the Service Centre Manager of the year and Distribution Centre of the year 1998 Westrand Service Centre Manager 1999 – 2001 Divisional Merchandising Manager 2001 – 2003 Show less



Builders: Warehouse, Express, Trade Depot, Superstore

• Retail
• 700 & Above Employee

• Retail Branch Manager - Builder Warehouse (then part of HiltonLewis Group)

  • Nov 1992 - May 1997

  Positions Held: Floor Manager / Branch Manager 1995 opened new store in Faerie Glen Pretoria East Achieve operational requirements Merchandising standards Manage stock Service levels Promotional planning and execution Ensure internal checklists and regular audit evaluations are done Achieve financial targets Budgets Sales Margin Cost Stock loss results PBIT Manage Human Resources Ensure that all HR / personnel policies and procedures are communicated Manage staff scheduling Ensure that the store is staffed according to trading patterns Leading and Managing the team Identify where changes and transformation are needed Demonstrate good conduct Manage performance Create a healthy organisational culture Drive and monitor knowledge and skills development for all Managers Show less