Armand Ezergailis
Help Desk Technician at BITE Latvija- Claim this Profile
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Bio
Experience
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BITE Latvija
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Latvia
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Telecommunications
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200 - 300 Employee
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Help Desk Technician
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Jul 2022 - Present
1. Responsible for maintaining the electronic communication network. 2. Monitor the electronic communication network and telecommunication systems. 3. Ensure the installation and maintenance of the company's electronic communication network according to best practice. Ensure connection and integrated telecommunications solution installation and configuration process. 4. Ensure the configuration of connections, coordinate the commissioning of services, coordinating the network connection and configuration required by customers and/or partners. 5. Provide operational damage prevention as the company's first and second level assistance services, as well as cooperation or partner assistance services. Responsibility for the order and process of organizing damage prevention, according to the company's customer contracts. 6. Timely inform the line manager about problems in the company's electronic communication network. 7. Prepare reports according to the direct manager's instructions. 8. If necessary, organize the planned work and manage it. 9. Perform other technical and administrative tasks according to the instructions of the direct manager and/or company manager. 10. Observe the rules of internal order and work discipline. 11. To provide technical support (consultations) to telephone switch operators, as well as to carry out their training and continuous qualification efforts. Show less
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MyFitness
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Estonia
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Wellness and Fitness Services
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1 - 100 Employee
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Administrator
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Nov 2021 - Sep 2023
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Education
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Transport and Telecommunication Institute (TSI)
Bachelor's degree, Information Technology