Arman Abadi

Advanced Repair agent at Geek Squad at Best Buy
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Contact Information
us****@****om
(386) 825-5501
Location
Andover, Massachusetts, United States, US

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Bio

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Credentials

  • CompTIA A+
    Harper College
    Jun, 2021
    - Oct, 2024

Experience

  • Geek Squad at Best Buy
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Advanced Repair agent
      • Oct 2021 - Present

      Working at a Geek Squad precinct, it's a very challenging job, but also very easy at the same time. Primarily focused on working on client computers and printers, to troubleshoot and fix their initial problem, as well as other issues the unit is experiencing that they didn't mention, while maintaining customer obsession. Working at a Geek Squad precinct, it's a very challenging job, but also very easy at the same time. Primarily focused on working on client computers and printers, to troubleshoot and fix their initial problem, as well as other issues the unit is experiencing that they didn't mention, while maintaining customer obsession.

  • Harper College
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Aide
      • Jan 2018 - Jan 2019

      Helped train and mentor incoming employees on company policies and procedures. update databases with student and faculty information assisted customers over the phone Helped students with technical issues with their student portal Helped train and mentor incoming employees on company policies and procedures. update databases with student and faculty information assisted customers over the phone Helped students with technical issues with their student portal

  • Schaumburg High School
    • Schaumburg, Illinois, United States
    • Information Technology Help Desk Technician
      • Mar 2013 - May 2017

      Worked well as a team and independently to solve problems. Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely manner. Diagnosed and repaired personal computers as well as school issues iPads and desktops Imaged desktops. Provided high levels of customer service. Trained new employees on how to use systems and diagnose complicated problems. Worked well as a team and independently to solve problems. Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely manner. Diagnosed and repaired personal computers as well as school issues iPads and desktops Imaged desktops. Provided high levels of customer service. Trained new employees on how to use systems and diagnose complicated problems.

Education

  • Harper College
    Associate of Science - AS, Computer Science
    2019 - 2021

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