Experience

Shell Shared Services (Asia) B.V.

• Netherlands
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Senior Team Manager

  • Jul 2019 - Present

  Leads a community of about twenty nine (29) employees with two (2) Team Managers based in two (2) SBO Centers, Manila and Chennai. Responsible for counterparty, vessel and plant set up and amend for the Trading and Supply business. Control owner for all the controls existing within the process, responsible in ensuring these are operating effectively and that the design is effective in mitigating any risks in the process.

• Senior Process Specialist

  • Jul 2018 - Jun 2019

  Responsible for the management of all projects within the Team, ensuring these are on track and that any risk of non delivery will be properly escalated to relevant Sponsors, stakeholders. Led and managed about eight (8) Process Specialists who managed their own respective projects.

• Senior Project Manager

  • Nov 2016 - Jun 2018

  Led and managed the Low-Cost Automation and Capability building workstreams of Accounts Payable Operational Excellence team. Delivered 5 bots, one of which is a cross-process automation project with another organization that yielded a total efficiency of 9 FTEs, eliminating manual preparation of reports and improvement of controls, making Expenditure the process with the highest reliability at 95% among other processes.

• Team Manager, Revenue - Credit Management, International Marine

  • Jun 2013 - Oct 2016

  Manages the Debt collection and Cash application and allocation teams covering the whole International marine portfolio – Asia Pacific and Middle East (APME); Europe and Africa (EUAF) and Americas (US).

• Team Manager, Revenue - Credit Management, PH and IAM East

  • Jun 2011 - Jun 2013

  Managed the Debt collection teams handling PH businesses - Commercial Fleet, Marine, Aviation, Specialities and International Aviation and Marine for East.

• Specialist, Revenue - Credit Management Philippines

  • Feb 2008 - Jun 2011

  Assists and supports Team Manager in the operations and team requirements.

• Debt Collection Analyst, Revenue - Credit Management Philippines

  • Nov 2007 - Feb 2008

  Handled the debt collection activities for the 3rd party customers underCommercial Fleet based in Makati, Pasay, South Metro, Pasig.



BPI Family Bank Main

• Insurance Servicing Assistant / Auto & Manpower Accts. Admin. Dept.

  • Jun 2006 - Nov 2007

  Assists clients with their life or mortgage redemption insurance needs.Prepares Offering Memo for changes/ amendments in the endorsed insurance policies. Coordinates with insurance companies for death claims. Prepares monthly reports and monthly remittances to Insurance companies.

• Repackaging Staff/ Loans Collections Dept.

  • Jun 2000 - Jun 2006

  • Assists and negotiates with clients who have requests for repackaging/restructuring of their past due real estate loan accounts. • Evaluates client`s financial capacity based on the financial documents submitted versus the proposed repackaging terms. • Prepares Credit Offering which indicates the negotiated terms of repackaging for approval by a Credit Committee.• Documents and implements the approved repackaging. • Prepares correspondences and monthly reports. Show less

• Loans Adjustment Staff/ Loans Administration Dept.

  • Jun 1998 - Jun 2000

  • Assists clients with current loan accounts who have requests for shortening of term, partial release of collateral.• Prepares Credit Offering.• Documents and implements the approved transaction.



BPI Family Bank

• Collection Assistant/ Loans Administration Dept.

  • Dec 1994 - Jun 1998

  • Handles collection of past due accounts under Retail and Corporate accounts. • Prepares collection letters and referrals for extra-judicial foreclosure. • Prepares monthly reports. • Handles collection of past due accounts under Retail and Corporate accounts. • Prepares collection letters and referrals for extra-judicial foreclosure. • Prepares monthly reports.



Cityland Development Corporation

• Real Estate
• 1 - 100 Employee

• Acting Marketing Assistant/ Marketing

  • May 1994 - Aug 1994

  Offers prospective clients of company`s projects (condo units, residential lots, house & lot) through telemarketing. Offers prospective clients of company`s projects (condo units, residential lots, house & lot) through telemarketing.



SM Supermarket, Makati

• Part- time Cashier

  • Sep 1993 - Feb 1994

  Computes customer`s purchases thru the cash register (cash and credit cards, local and international). Computes customer`s purchases thru the cash register (cash and credit cards, local and international).