Portfolio Manager

• Apr 2015 - Present

Portfolio Manager

• Aug 2012 - Apr 2015

First and foremost, I am driven and I value any opportunity to demonstrate my commitment to lead a team to the anticipated goal of the executives/the firm. I view my responsibilities, with any position, as a chance to implement new ideas and find out ways to better serve the customer, while also effectively promoting the product and enhance my experience. Some of the skills I have are: Project Management of (having a chance to lead a team with renovating a product which was built in 1984 in the city of Avondale Estates, Ga.). I am a hands-on manager and seek to know what is going on in every apartment if possible, whether vacant or leased. I know the fundamentals of the duties in our industry: pre-punch, paint and turn key process; Building Code Compliance; Risk Assessment/ Liabilities; Asset Management. Moreover, I manage a 1.2 million real-estate asset consisting of 156 unis; manage the day-to-day operations, direct maintenance, calls, appointments, collect rent/post rent, marketing, corporate reporting, manage an assistant, two (2) maintenance technicians and a porter. As the leader of the team, my goals are to seek to enhance the value of our owners' asset; Continue to build rapport with a variety of agencies who do business with us with regard to resident placement and stay abreast of the changes in the apartment industry through the National Apartment Association and the Atlanta Apartment Association. Add value to the asset and remain compliant through Code Compliance Inspections. Also, manage the bids for community projects. Assess risks within the community and seek solutions to make our product more marketable. Lastly, conduct routine inspections of the apartments to ensure policies and procedures of the renters are followed and devise marketing plans to attract renters to our location. We strive to provide exceptional customer service to our current and future residents. (Similar responsibilities for B & M Management Co.) Show less

Marketing Director/Leasing Manager

• 2010 - 2012

Manage a team of four (4) with regard to leasing apartments for a 5.1 million real-estate asset of 734 apartments and many residents. Responsible for maintaining all files for auditing purposes. Lead in the rehabilitation of the property from 70% to 91% in one year. Motivate the team to assess sales abilities and make better those abilities. Enhance teams sales skills with various tools utilized in the area of sales (sales meeting planning/organization). Rebuild the branding and image of the property by offering exceptional customer service as a core competency and providing divergent self-created marketing materials for the promotion of our new image. Assist with the design of marketing plans. Develop, maintain, and evaluate leasing programs. Analyze leasing reports. Responsible for assisting with the resolution of resident concerns seeking to create win-win situations for everyone, where possible. Meet with advertising vendors. Conduct presentations/tours of the property. Draft a newsletter (edit/design/implementation). Host community/neighborhood watch meetings. Coordinate activities for residents to help minimize resident turnover and maintain occupancy (event management). Implemented FAB Friday's which featured artists such as Eric Thomas, D'Maestro, and Angelic. Facilitate all requirements of the property manager to ensure sales goals are met and agents have what they need to succeed. Show less