Director Business Operations - Palm Beach Market

• Dec 2021 - Present

Regional Director Business Operations

• Oct 2021 - Dec 2021

Clinical Business Operations Manager

• Feb 2019 - Oct 2021

Responsible for all operational aspects of the Total Heart Center encompassing Advanced Heart Failure, Adult Heart Transplant, Adult Mechanical Devices, and Adult Congenital Heart Disease, within a multidisciplinary clinical setting located in Memorial Regional Hospital with a satellite office at Memorial Hospital West. Leadership of over 40 employees including administrative, nursing, mid-level providers, physicians, and ancillary department staff.-Business Operations for a multidisciplinary clinic encompassing physician appointments, laboratory testing, echocardiograms, cardio-pulmonary stress testing, infusion therapies, social work, pharmacy, nutrition, neuropsychology, electrophysiology, and other services as needed (for adult and pediatric patients)-Actively promote internal and external relationships with physicians, hospitals, and other community entities-Organizationally report to Memorial Cardiac and Vascular Institute, Memorial Transplant Institute, Memorial Physician Group, Memorial Regional Hospital, Memorial Hospital West, and simultaneously to Memorial Healthcare System (MHS) on aspects of cardiac programs-Create, manage, and provide multiple financial, statistical, and staffing reports, along with other supporting documentation as needed-Achieved above top decile in Press Ganey CGHCAPS, resulting in Guardian of Excellence Award for 2019 and 2020

Emergency Management Representative

• 2014 - Oct 2021

Supervisor Physician Practice

• Apr 2018 - Feb 2019

Responsible for all operational aspects of the Memorial Healthcare System Mobile Primary Care Center, Joe DiMaggio Children’s Mobile Health Center, MHS Emergency Departments’ Healthcare Navigators, and Home Telehealth Services for Memorial Primary Care.-Managed operating budget of over half a million dollars, including grant assisted funding,-Developed, coordinated and maintained business operations which marketed services helping to reduce chronic emergency department encounters-Worked with primary care practices to help ensure care coordination utilizing community based programs and initiatives-Actively maintained employee engagement, effective recruitment activity, and supervised greater than 15 employees including mid-level staff and physicians working remotely-Created, managed, and provided multiple financial, statistical, and staffing reports, along with other supporting documentation as needed

Community Liaison

• Jun 2014 - Apr 2018

Represented Memorial Cardiac and Vascular Institute, Memorial Transplant Institute, Memorial Neuroscience Institute, Memorial Rehabilitation Institute, Memorial Urgent Care, Memorial Regional Hospital, Memorial Hospital West, Memorial Regional Hospital South, South Broward Community Health Services, Memorial Women’s Imaging Mobile Mammography Unit and Community CPR Program through key educational programs, events, and sponsorships to increase market growth. Supervision of approximately twenty key staff, volunteers, and healthcare members in varied situations. Direct responsibility for budget management of the above, along with inventory management of promotional supplies for directed events and special events. -Interacted with community members, developing and nurturing strategic relationships-Created, developed, provided, and maintained financial and statistical reports-Collaborated with an interdisciplinary team for strategic marketing initiatives -Actively participated in social media governance, speaking engagements, and multiple chambers of commerce relationships

Paramedic

• Jun 2012 - Jun 2014

-Float paramedic for Memorial Regional Hospital Level 1 Trauma Center along with other hospitals as needed-Instructed multiple educational classes including ACLS, BLS, Stroke, EPIC

Flight Paramedic

• Sep 2015 - Feb 2019

FAST is as a group of almost 100 highly qualified physicians, nurses and paramedics who specialize in emergency disaster medical care. We respond within hours to provide critical care transport to move victims of a disaster to definitive medical care. FAST Florida Advanced Surgical Transport Team invites medical personnel to join our forces, with the State of Florida SMRT teams, and MRC teams. FAST is as a group of almost 100 highly qualified physicians, nurses and paramedics who specialize in emergency disaster medical care. We respond within hours to provide critical care transport to move victims of a disaster to definitive medical care. FAST Florida Advanced Surgical Transport Team invites medical personnel to join our forces, with the State of Florida SMRT teams, and MRC teams.

Firefighter - Paramedic

• Dec 2015 - Feb 2017

Providing fire and medical services Providing fire and medical services

Firefighter - Paramedic

• 2012 - 2013

Paramedic

• 2011 - 2012

Paramedic Firefighter

• 2010 - 2012

Paramedic Preceptor

• 2010 - 2012

Critical Care Paramedic

• 2008 - 2012

Charge Paramedic responsible for ensuring the ultimate safety of the patient and crew. Ensured daily operational readiness and logistics of the ambulance, medical equipment and supplies, medications/narcotics, technology, and communications. Other activities included special operations, public relations, accreditation, critical care long-distance transports, and emergency preparedness. -Precepted new EMT/Paramedic employees and students -Assisted with developing the Leon County EMS Critical Care Program

Director of Operations

• 2006 - 2009

Emergency Medical Response to the Florida State University Campus with funding through the Division of Student Affairs, FSU Police Department, Student Government Association, and University Health Services. Responsibilities included coordination with multi-agency event plans for daily operations, special event response, and other requests. -Provided leadership and direction to approximately 50 responders and 30 students Emergency Medical Response to the Florida State University Campus with funding through the Division of Student Affairs, FSU Police Department, Student Government Association, and University Health Services. Responsibilities included coordination with multi-agency event plans for daily operations, special event response, and other requests. -Provided leadership and direction to approximately 50 responders and 30 students

Parole Examiner

• Sep 2005 - 2007

Assistant Manager

• 2000 - 2007

Assistant Manager

• 2003 - 2005