Head of Marketing & Communications

• Oct 2022 - Present

Providing strategic leadership to the Marketing and Communications function, including managing brand and reputation; building awareness of research insights through media and a national conference and events program; and ensuring research is accessible through quality publications and online. A member of the Executive Leadership Team setting the strategic direction of the Institute. Providing strategic leadership to the Marketing and Communications function, including managing brand and reputation; building awareness of research insights through media and a national conference and events program; and ensuring research is accessible through quality publications and online. A member of the Executive Leadership Team setting the strategic direction of the Institute.

Head Of Communications

• Aug 2019 - Jun 2022

A trusted partner and advisor to CEO and Executive, leading delivery of integrated communication strategies to build and protect reputation, engage internal and external stakeholders, and support public advocacy. I led a team of four delivering PR, Media Relations, Social Media, Internal & Change Communications, and Events. Collaborated closely with the MCM Executive and colleagues in Fundraising, Marketing and Advocacy to create a coordinated communication program.

Communications Specialist

• Sep 2017 - Aug 2019

Advisor to CEO and Executive team on change and leadership communications, supporting strategic developments within and across Melbourne City Mission. Established an internal communications program comprising a range of new internal channels to engage 800+ employees in a wide range of community service roles.

Internal Communications Manager

• Jun 2016 - Sep 2017

Managing internal communications and providing internal change communication consultancy and advice to one of Victoria's larger not for profit community service providers. Wesley Mission Victoria had over 800 employees and 1600 volunteers, prior to merging with 23 former UnitingCare Network entities to become Uniting Vic/Tas in 2017. Managing internal communications and providing internal change communication consultancy and advice to one of Victoria's larger not for profit community service providers. Wesley Mission Victoria had over 800 employees and 1600 volunteers, prior to merging with 23 former UnitingCare Network entities to become Uniting Vic/Tas in 2017.

Communications Officer, Public Business

• Feb 2016 - Jun 2016

Providing strategic communication advice and support for achieving ATO objectives with Australia's largest corporate taxpayers (public and multinational businesses). This role included engaging with a wide range of internal stakeholders to design, coordinate, and deliver integrated communication strategies - incorporating public relations, traditional and social media, online and direct communication. Providing strategic communication advice and support for achieving ATO objectives with Australia's largest corporate taxpayers (public and multinational businesses). This role included engaging with a wide range of internal stakeholders to design, coordinate, and deliver integrated communication strategies - incorporating public relations, traditional and social media, online and direct communication.

Segment Manager

• Aug 2010 - Mar 2013

Re-established the Staff Banking program following a period of dormancy, with a view to building employee engagement and brand advocacy, as well as increasing personal ownership of the bank's products by staff. Achievements: Developed a fresh Staff Banking strategy with guiding principles, re-negotiated staff discounts, improved internal processes and customer experiences, and established new ways to promote products to staff, including nation-wide face to face seminars. Re-established the Staff Banking program following a period of dormancy, with a view to building employee engagement and brand advocacy, as well as increasing personal ownership of the bank's products by staff. Achievements: Developed a fresh Staff Banking strategy with guiding principles, re-negotiated staff discounts, improved internal processes and customer experiences, and established new ways to promote products to staff, including nation-wide face to face seminars.

Internal Communication Manager

• Dec 2004 - Oct 2006

Led the Internal Communication function for the Risk Services Division (2000+ staff), with two direct reports. Developed and implemented new face to face communication channels to support and improve team communications and to support major re-structuring announcements. Led change communications for a range of change projects. Led the Internal Communication function for the Risk Services Division (2000+ staff), with two direct reports. Developed and implemented new face to face communication channels to support and improve team communications and to support major re-structuring announcements. Led change communications for a range of change projects.

Internal Communication Manager (contract)

• Apr 2004 - Oct 2004

Internal Communication Coordinator (contract)

• Jul 2003 - Apr 2004

Change Communication Strategist and other change and communication roles

• Feb 1999 - Jun 2003