Experience

Dyar Hotels & Resorts

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Sales and Marketing Executive and Assistant Reservation Manager and E-Commerce Executive

  • Dec 2016 - Present

  Sales and Marketing Executive ◦ Conduct market research to identify selling possibilities and evaluate customer needs ◦ Actively seek out new sales opportunities through cold calling, networking and social media. E-Commerce Executive ◦ Managing rate & inventory changes as well as content management. ◦ Daily management of hotel online presence on various Online Travel Agent websites. Assistant Reservation Manager ◦ Manage all guest issues and ensure response to all queries and monitor flow of dining rooms and recommend ways to increase revenue Show less



Mercure Hotels

• France
• Hospitality
• 700 & Above Employee

• Sales Executive and Reservation

  • Jun 2013 - Nov 2016

  Sales Executive ◦ Builds business by identifying and selling prospects; maintaining relationships with clients. ◦ Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Reservation ◦ To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries. ◦ To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system. Show less



ELAF Jeddah Hotel - Red Sea Mall

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Jan 2012 - Jun 2013

  Assist the reservations manager to motivate the team skillful at up selling and/or conversion as required by the business demand. ◦ Participates in staff recruitment, organizes on-the-job and monthly training for all staff performance in order to ensure clients’ satisfaction. Assist the reservations manager to motivate the team skillful at up selling and/or conversion as required by the business demand. ◦ Participates in staff recruitment, organizes on-the-job and monthly training for all staff performance in order to ensure clients’ satisfaction.



KAUST (King Abdullah University of Science and Technology)

• Saudi Arabia
• Higher Education
• 700 & Above Employee

• Front Desk Receptionist

  • Oct 2009 - Dec 2012

  Processes reservations from the sales office, other hotel departments, and travel agents. ◦ Knows the type of rooms available as well as their location and layout. ◦ Knows the selling status, rates, and benefits of all packages plans. Processes reservations from the sales office, other hotel departments, and travel agents. ◦ Knows the type of rooms available as well as their location and layout. ◦ Knows the selling status, rates, and benefits of all packages plans.



Al Basateen Village

• Jeddah Kingdom of Saudi Arabia

• Personal Assistant

  • Jan 2003 - Oct 2009

  Devising and maintaining office systems, including data management and filing; ◦ Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations. ◦ Dealing with incoming email, faxes and post, often corresponding on behalf of the manage Devising and maintaining office systems, including data management and filing; ◦ Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations. ◦ Dealing with incoming email, faxes and post, often corresponding on behalf of the manage