Ark Raj

Team Lead - Category Buy at Supr Daily by Swiggy
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • English Professional working proficiency
  • Hindi Native or bilingual proficiency

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Credentials

  • The Art of Winning - Interpersonal Competence
    Dale Carnegie India
    Dec, 2022
    - Nov, 2024
  • Excel: Creating a Basic Dashboard
    Lynda.com
  • SQL Essential Training
    Lynda.com

Experience

    • India
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Team Lead - Category Buy
      • Oct 2022 - Present

      • Managing a team of around 10 Vendor Executives who are responsible for eliminating hurdles in stock supplies and brand commercial issues.• Coordination with all the cross functional teams like Planning, Sell, Catalogue, Category and finance in order to knock off all the hindrances in the Buying process.• Managing a dossier of key brands (for Buy Operations & Supply) like Tata, Parle, Britannia, Marico, ITC etc (accounts to INR 15 Cr+ GMV for Bangalore region).• KPI : Brand Connect, Reconciliation, SOP, Fill Rate, Lead Time, Buying, Inventory, Team Management.

    • Senior Category Executive
      • Nov 2021 - Oct 2022

      • Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency (20 vendor executives)• Handled around 4k+ sku’s and monitored the Fill Rate & Lead Time for supplies.• Drafted multiple business reports for weekly reviews.• Sku activation/deactivation and new sku creation was carried along with the support from catalog team.

    • Retail
    • 700 & Above Employee
    • Assistant Operations Manager
      • Jul 2019 - Oct 2021

      • Tracking and ensuring the Fill Rate and delivery SLA % as per the metrics. • Monitoring and enhancing Customer Experience as per given TAT. • Conduct market surveillance for FMCG category in terms of competitors’ product, price benchmark. • Organising BTL activities for App user growth & expanding customer base. • Tracking and ensuring the Fill Rate and delivery SLA % as per the metrics. • Monitoring and enhancing Customer Experience as per given TAT. • Conduct market surveillance for FMCG category in terms of competitors’ product, price benchmark. • Organising BTL activities for App user growth & expanding customer base.

    • India
    • Hospitality
    • 700 & Above Employee
    • Internship
      • Dec 2017 - Apr 2018

Education

  • Birla Institute of Technology, Mesra
    Bachelor's degree, Hotel Management
    2015 - 2019
  • DAV Public School, Hehal, Ranchi

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