Claims Advocate

• May 2019 - Present

Claims Advocate at Uber for India & South Asia (May 2019 - Present) Advocating PA claims for India and SA for UBER maintained insurance. Achieved 24 hours submission KPI at 92% against target of 75% Ensure smooth functioning of Own Damage claims for X-change Leasing India (XLI) purchased vehicles. Spreading awareness amongst internal and external teams on available insurance programs and training on the insurance claims process. Reviewed claims performance for existing programs and made necessary addition / deletion keeping in mind business requirements. Engaged in launch of new product (Hospi Cash cover) for India and ensured smooth functioning of claims. Beneficiary specific program awareness through program run Collaborated with IRT teams and Driver Ops teams for awareness on how the work flow run in case of claims. Show less

Team Lead Manager

• Apr 2018 - May 2019

A dynamic highly motivated professional with 6 years of experience in managing smooth functioning of P.L. Claims – Personal Line

Deputy Manager

• Feb 2013 - May 2019