Arjun Sharma
Weekend Manager at Ultramar- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Nepali Native or bilingual proficiency
Topline Score
Bio
Credentials
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Prepare Data for Exploration
CourseraAug, 2023- Oct, 2024 -
Lean Six Sigma White Belt Certification
The Council for Six Sigma Certification (CSSC)Jul, 2023- Oct, 2024 -
Scrum: The Basics
LinkedInMar, 2023- Oct, 2024 -
Ask Questions to Make Data-Driven Decisions
CourseraDec, 2022- Oct, 2024 -
Foundations: Data, Data, Everywhere
CourseraJul, 2022- Oct, 2024 -
Digital Marketing
Google Digital UnlockedMar, 2021- Oct, 2024 -
Middle Manager
Alison - Free Online LearningMar, 2021- Oct, 2024
Experience
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Ultramar
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Canada
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Oil and Gas
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500 - 600 Employee
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Weekend Manager
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Nov 2021 - Present
• Managed daily interactions with over 80 customers per hour, utilizing excellent customer service skills to provide information on loyalty programs, make product recommendations, and address individual customer concerns while delivering personalized solutions. • Provided training to new employees, contributing to the smooth operation of the store. • Managed daily interactions with over 80 customers per hour, utilizing excellent customer service skills to provide information on loyalty programs, make product recommendations, and address individual customer concerns while delivering personalized solutions. • Provided training to new employees, contributing to the smooth operation of the store.
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Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
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India
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Lead Project Coordinator
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Jan 2021 - Aug 2021
• Monitored project timelines, risks, issues and proactively communicated updates to stakeholders to ensure timely project delivery. • Conducted project meetings and maintained accurate project documentation to ensure effective communication and project progress tracking. • Developed and maintained positive relationships with project stakeholders, including team members, clients, and vendors, to ensure project success and customer satisfaction. • Monitored project timelines, risks, issues and proactively communicated updates to stakeholders to ensure timely project delivery. • Conducted project meetings and maintained accurate project documentation to ensure effective communication and project progress tracking. • Developed and maintained positive relationships with project stakeholders, including team members, clients, and vendors, to ensure project success and customer satisfaction.
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DTDC Express Limited
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India
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Business Analyst
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Jul 2020 - Dec 2020
• Utilized market analysis and consumer insights to enhance Smile code delivery project resulting in a 20% increase in monthly sales. • Coordinated stakeholder meetings and workshops to discern and rank business needs and project objectives. • Managed and Updated Company Database and Customer Relationship Management System in a structured manner to enhance performance by 30% over the span of 6 months. • Mitigated project risks by 10%, improving the overall project success rate. • Implemented process improvements, resulting in a 15% reduction in project turnaround time. Show less
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Education
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Durham College
Data Analytics in Business Decision Making -
Durham College
Project Management, B -
Delhi University
Bachelor of Science - BS, Electrical, Electronics and Communications Engineering