Arjun Sharma

Weekend Manager at Ultramar
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Nepali Native or bilingual proficiency

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Credentials

  • Scrum: The Basics
    LinkedIn
    Mar, 2023
    - Oct, 2024
  • Ask Questions to Make Data-Driven Decisions
    Coursera
    Dec, 2022
    - Oct, 2024
  • Foundations: Data, Data, Everywhere
    Coursera
    Jul, 2022
    - Oct, 2024
  • Digital Marketing
    Google Digital Unlocked
    Mar, 2021
    - Oct, 2024
  • Middle Manager
    Alison - Free Online Learning
    Mar, 2021
    - Oct, 2024

Experience

  • Ultramar
    • Canada
    • Oil and Gas
    • 500 - 600 Employee
    • Weekend Manager
      • Nov 2021 - Present

      • Managed daily interactions with over 80 customers per hour, utilizing excellent customer service skills to provide information on loyalty programs, make product recommendations, and address individual customer concerns while delivering personalized solutions. • Provided training to new employees, contributing to the smooth operation of the store. • Managed daily interactions with over 80 customers per hour, utilizing excellent customer service skills to provide information on loyalty programs, make product recommendations, and address individual customer concerns while delivering personalized solutions. • Provided training to new employees, contributing to the smooth operation of the store.

  • Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Lead Project Coordinator
      • Jan 2021 - Aug 2021

      • Monitored project timelines, risks, issues and proactively communicated updates to stakeholders to ensure timely project delivery. • Conducted project meetings and maintained accurate project documentation to ensure effective communication and project progress tracking. • Developed and maintained positive relationships with project stakeholders, including team members, clients, and vendors, to ensure project success and customer satisfaction. • Monitored project timelines, risks, issues and proactively communicated updates to stakeholders to ensure timely project delivery. • Conducted project meetings and maintained accurate project documentation to ensure effective communication and project progress tracking. • Developed and maintained positive relationships with project stakeholders, including team members, clients, and vendors, to ensure project success and customer satisfaction.

  • DTDC Express Limited
    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Business Analyst
      • Jul 2020 - Dec 2020

      • Utilized market analysis and consumer insights to enhance Smile code delivery project resulting in a 20% increase in monthly sales. • Coordinated stakeholder meetings and workshops to discern and rank business needs and project objectives. • Managed and Updated Company Database and Customer Relationship Management System in a structured manner to enhance performance by 30% over the span of 6 months. • Mitigated project risks by 10%, improving the overall project success rate. • Implemented process improvements, resulting in a 15% reduction in project turnaround time. Show less

Education

  • Durham College
    Data Analytics in Business Decision Making
    2022 - 2023
  • Durham College
    Project Management, B
    2021 - 2022
  • Delhi University
    Bachelor of Science - BS, Electrical, Electronics and Communications Engineering
    2017 - 2020

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