Experience

Wayne Education LLP

• India
• E-learning
• 1 - 100 Employee

• Team Lead

  • Dec 2020 - Present



Yatra Online Ltd.

• India
• Travel Arrangements
• 700 & Above Employee

• Corporate Hotel Operation

  • Nov 2018 - Jul 2020

  Handling corporate hotel lodging request and processing hotel booking across India preparing MIS report and cost saving report. Establishing and maintaining interpersonal relationships both with vendors and clients organization, Planning, and prioritizing work developing specific goals and plans to priorities, organize , and accomplish work. Resolves customer requests, inquiries and issues by corporate bookers and advising them accordingly regarding booking and reservation. A key role of coordination with hoteliers ensuring the fulfillment of each reservation. This role is focused in handling all pre & post sales queries via call and email and developing strong business relationship with the hoteliers and Affiliates Show less



Accor

• France
• Hospitality
• 700 & Above Employee

• Reservations & Revenue

  • Jul 2018 - Nov 2018

  Pre & post sales queries via call and email,negotiate rate,handle reservation,up sell products and services,solve problems , groups handling, monthly reports analysis Pre & post sales queries via call and email,negotiate rate,handle reservation,up sell products and services,solve problems , groups handling, monthly reports analysis



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Office

  • Jan 2017 - Jun 2018

  Worked as a front office associate handling check in and check out handling night shift as night auditor handling front office account Worked as a front office associate handling check in and check out handling night shift as night auditor handling front office account