Experience

cielo24

• United States
• Media Production
• 1 - 100 Employee

• Quality Management Specialist

  • Nov 2015 - Present

  · Engage in worker support through Zendesk and general support for the Operations team · Regulate the promotion and demotion process of customers by analyzing data reports to ensure quality · Maintain constant communication with the workface through use of social media in order to improve transcription quality · Engage in worker support through Zendesk and general support for the Operations team · Regulate the promotion and demotion process of customers by analyzing data reports to ensure quality · Maintain constant communication with the workface through use of social media in order to improve transcription quality



UCSB Housing, Dining, & Auxiliary Enterprises

• United States
• Higher Education
• 100 - 200 Employee

• General Worker

  • Jun 2013 - May 2015

  · Strategized with team members in order to work efficiently in a fast pace working environment · Strategized with team members in order to work efficiently in a fast pace working environment



UCSB UCEN Root 217

• Santa Barbara, California

• Cashier

  • Apr 2013 - Dec 2013

  · Assisted customers daily by taking their orders and noting their special requests · Prepared their food orders and beverages quickly and efficiently during peak hours · Assisted customers daily by taking their orders and noting their special requests · Prepared their food orders and beverages quickly and efficiently during peak hours