Experience

Alter Ego Media S.A.
• Greece
• Book and Periodical Publishing
• 1 - 100 Employee
• Senior Production Manager

  • Jul 2023 - Present


Antenna Digital Ventures

• Greece
• Technology, Information and Internet
• 1 - 100 Employee

• Operations Specialist

  • Aug 2022 - Jul 2023

  - Identifying opportunities to make product and tech improvements to create a more efficient customer experience - Working collaboratively with Marketing Director on development and delivery of marketing campaigns - Creating processes and automations for customer queries across platforms

• Operations Manager

  • Feb 2022 - Jul 2022

  - Managing audiobooks production operations: scheduling, prioritizing, resource/equipment planning, and reporting across a large number of concurrent recordings and studio locations - Implementing procedures to track & present metrics for efficiency, cost improvement and projections for management meetings - Responsible for facilitating employee hiring process, contractors/vendors contract agreements and invoicing



Thrive Global Greece

• Director Of Operations

  • 2021 - Feb 2022

  - B2B Logistics & Operations Manager (Clients’ Contact, Presentations, Product Development, CRM Admin, Program Delivery & Reports) - B2C Customer Success Manager (Digital Marketing, Google Ads, Website Inventory & GA Sponsorship Reports)

• Project Manager

  • 2017 - 2021

  - Planning, coordinating and delivering within the deadlines - Supporting the Corporate Head and Content Head - Office manager (SAP Purchase Orders and CCL, invoicing & revenue, expense statements) Milestones: CRM Migration, Cost Centers planning, GDPR, LMS set up, WordPress Migration, Social Media Manager Recruitment



Teleperformance Greece

• Project Management and Advisor for leading tech company UK & Ireland

  • 2017 - 2017

  - Resolving technical issues while providing world-class customer service - Managing multiple systems and applications - Resolving technical issues while providing world-class customer service - Managing multiple systems and applications



Torrance Yachts

• Maritime Transportation
• 1 - 100 Employee

• Project Manager

  • 2016 - 2016

  - Editing/producing web content - Keeping content and images up-to-date - Liaising with web developer and client - Tracking changes in content and checking to see links are properly working - Editing/producing web content - Keeping content and images up-to-date - Liaising with web developer and client - Tracking changes in content and checking to see links are properly working



Greek Government ICT Office

• Assistant Program Manager

  • 2013 - 2014

  - Managing programs of digital state growth initiatives for SMEs - Information System requirements specification, design, review and maintenance - Evaluating, examining and assessing the submitted Business Plans - Supporting the Selection Committee in the final Selection Procedure

• Intern

  • 2013 - 2013

  - Helpdesk - Information System technical support - Archiving