Aris Munandar

Information Technology Analyst at AIA Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Batam, Riau Islands, Indonesia, ID
Languages
  • English -
  • Bahasa Indonesia -

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Credentials

  • Cybersecurity Foundations
    LinkedIn
    Feb, 2023
    - Sep, 2024
  • IT Security Foundations: Core Concepts
    LinkedIn
    Feb, 2023
    - Sep, 2024
  • Everybody's Introduction to Tableau
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • Excel: Creating a Basic Dashboard
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • IT and Cybersecurity Risk Management Essential Training
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Dec, 2022
    - Sep, 2024
  • Bootcamp MikroTik (MTCNA & MTCRE)
    ID-Networkers (IDN.ID)
    Nov, 2022
    - Sep, 2024
  • Business Operations Support in Google Sheets
    Coursera
    Jul, 2022
    - Sep, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Jul, 2022
    - Sep, 2024
  • Excel: VLOOKUP and XLOOKUP for Beginners
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Cisco Packet Tracer All Labs : Cisco CCNA
    Udemy
    Nov, 2019
    - Sep, 2024
  • CCNA Security 210-260 Course: All About VPNs
    Udemy
    Nov, 2019
    - Sep, 2024
  • Certified Information Security Awareness
    Hexaware Technologies
    Feb, 2019
    - Sep, 2024
  • ITIL Service Operation
    Hexaware Technologies
    Feb, 2019
    - Sep, 2024
  • ServiceNow Administrator
    Udemy
    Feb, 2019
    - Sep, 2024
  • Active Directory Policy Awareness Training For AD Administrators ( Advanced )
    Flex
    Jan, 2017
    - Sep, 2024
  • Professional Bussines Ethic
    TandaSeru
    Jun, 2015
    - Sep, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Nov, 2022
    - Sep, 2024
  • NSE 2
    Fortinet
    Nov, 2022
    - Sep, 2024
  • Belajar Dasar Pemrograman Web
    Dicoding Indonesia
    Jul, 2021
    - Sep, 2024
  • Cloud Practitioner Essentials (Belajar Dasar AWS Cloud)
    Amazon Cloud and Back-End Developer Scholarship Program
    Jun, 2021
    - Sep, 2024
  • Network Security Administrator (NSA)
    Lembaga Sertifikasi Profesi Telematika
    May, 2019
    - Sep, 2024

Experience

  • AIA Singapore
    • Singapore
    • Insurance
    • 700 & Above Employee
    • Information Technology Analyst
      • Jan 2023 - Present

      *Manage IT Hardware and Software Asset Life cycle by Using AutoSCAN ATLAS-AMS and FlexeraONE Software *Facilitate annual Hardware and Software Audit *Evaluate and Review Software compliance status *Check, Validate and Approved Hardware and Software request as per AIA Product Standard *Provide technical support to end user queries, request and issue receive on ServiceNOW *Involve on the Automation Project of the Department *License Administrator of MS Dynamic CRM, Power BI ,Project Online , Tableau, Adobe and Autodesk *Manage company billing of the secure printing solution ( Uniflow Online ) Show less

  • Interplex
    • Singapore
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Information Technology Officer
      • Aug 2018 - Jan 2023

      - Daily SAP Basis Support- Active Directory Control Basic Support- Instaltion Server, Backup, Restore, Upgrade ( Windows Server 2012R2 , 2016 Std & 2019 )- provisioning and maintenance NPS Server as Wifi Radius- Installation, configuration and provisioning UDM PRO as AP gateways- implementation NPS Server as Radius builtin with UDM PRO as Access Point gateway- Provisioning Stonefly and Veeam Bakup and Replicate for disaster recovery backup- Setup Virtual Hyper V Manager- Setup and Implement MDT ( Microsoft Deployment Tool ) Server- Monitoring & Maintenance Firewall ( Fortinet )- Configure Cisco Router & Switch- Create label printer application for product, innerbox, outerbox, pallet, and bin using zebra printer label and Bartender programming- establish relationship with suppliers and vendors Show less

    • MIS Support
      • Aug 2018 - Dec 2018

      - Ensure Stable Operation of Organization’s Network and Databases- Implement Software and Security Updates- Troubleshoot and Fix IT Issuescontract under innovatz solution as IT SUPPORT CONSULTANT

  • Innovatz Solutions Sdn. Bhd.
    • IT Support Consultant
      • Jul 2018 - Sep 2021

      - Execute telephone and technical support for inbound/outbound requests. - Operate with high caliber customer service - Ownership of assignments, requests, and issue management - Provide onsite and internal IT support when needed. - Provide knowledge, mentoring, and guidance to the team - Track all time worked with detailed documentation. - Effective communication and team collaboration. - Contribute to the growth and success of the team. - Adheres to process and policies for Infrastructure Services - An escalation contact for other support services consultants - Provide Support for interplex batam group - Daily SAP Basis Support - Active Directory Control Basic Support - Instaltion Server, Backup, Restore, Upgrade ( Windows Server 2012R2 & 2016 Std ) - Setup Virtual Hyper V Manager - Monitoring & Maintenance Firewall ( Fortinet ) - Configure Cisco Router & Switch - Create label printer application for product, innerbox, outerbox, pallet, and bin using zebra printer label and Bartender programming - establish relationship with suppliers and vendors Show less

  • Flex
    • Paraguay
    • Advertising Services
    • IT Support
      • May 2016 - May 2018

      - IT local site for corporate FlexFlow implementation - Daily support for HP, Soraa, LEA, HELIOX, ACC (NIDEC), NAVMAN,LUXIM, Schneider, and TEC customers - First level support for BAAN IV issue - Support label printer application for product, innerbox, outerbox and pallet label using Zebra printer and ZPL programming - Rerouting flow Project as project requirment - Support IT Infrastructur - Hardware troubleshoot - Technical Support- - shopflor support - IT local site for corporate FlexFlow implementation - Daily support for HP, Soraa, LEA, HELIOX, ACC (NIDEC), NAVMAN,LUXIM, Schneider, and TEC customers - First level support for BAAN IV issue - Support label printer application for product, innerbox, outerbox and pallet label using Zebra printer and ZPL programming - Rerouting flow Project as project requirment - Support IT Infrastructur - Hardware troubleshoot - Technical Support- - shopflor support

  • BATAM HILLS GOLF RESORT
    • IT Engineer
      • Apr 2016 - May 2016

      Micros Server, Paragdim Server, Surya Soft Server, Maintenance Gate and CCTV Micros Server, Paragdim Server, Surya Soft Server, Maintenance Gate and CCTV

Education

  • Politeknik Negeri Lhokseumawe
    Bachelor of Applied Science - BASc, Multimedia and Computer Network
    2011 - 2015
  • Vocational High School 1 Lhokseumawe
    Associate's degree, Computer Systems Networking and Telecommunications
    2008 - 2011

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