Experience

tiket.com

• Indonesia
• Software Development
• 700 & Above Employee

• Associate Market Manager

  • Aug 2022 - Present

  - Manage hotel accounts according to assignment by Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin. - To monitor and improve price competitiveness and room inventory availability at all times. - To support related departments on customer bookings. - To review and evaluate hotel performances and improve business production to hotel partners. - Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings. - To support and participate in the company’s campaign / tactical promotion projects. - To invite & sign hotels on special agreements to improve margin and competitiveness. - To conduct presentations/workshops to hotel partners to strengthen the overall relationship. Show less



Pegipegi

• Indonesia
• Software Development
• 100 - 200 Employee

• Associate Market Manager

  • Dec 2019 - Jul 2022

  - Identify, prioritize, contact new accommodation properties and ensure pricing and availability competitiveness in assigned market. - Manage top accounts – own, develop and manage top accounts in assigned destination and ensure the team develops mutually beneficial accommodation property relationships to grow market share. - Report & analyze – plan with line manager, implement, and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues and opportunities with team and manager. - Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends &; landscape, accommodation rate structure and yield management, connectivity options and customer booking trends. - Optimize use of process and systems – Be familiar with full spectrum of business tools and ensure the team makes use of the systems. - Work with hotels on promotional activities to increase bookings - Understand the industry and its developments, market trends & landscape, and customer booking trends. Show less



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Business Development Manager

  • Feb 2019 - Sep 2019

  - Plan & oversee business development efforts for OYO Indonesia in assigned areas / clusters with a goal to on-board high-quality budget hotels on to OYO network - Identify new hotels that meet OYO standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch OYO’s partnership proposal - Negotiate OYO’s commercial agreement with interested hotel - Strengthen relationship with existing hotel partners & other relevant stakeholders - Work closely with revenue management team to drive topline for the partner hotel - Collaborate with other teams in OYO such as operations, marketing, pricing, customer support, finance etc. to ensure smooth functioning of hotels on day-to-day basis Show less



BookingLokal

• Greater Jakarta Area, Indonesia

• Market Operation Executive

  • Jul 2018 - Jan 2019

  - Work together and take direction from stakeholders based in Amsterdam while being based on the ground in Jakarta to facilitate various operational tasks - Support BookingLokal in research and identification business opportunities and manage all processes leading up to finalizing partnerships - Promote the BookingLokal brand name and its online reservation services to hotel partners, do acquisition by cold calling or field acquisition - Work together and take direction from stakeholders based in Amsterdam while being based on the ground in Jakarta to facilitate various operational tasks - Support BookingLokal in research and identification business opportunities and manage all processes leading up to finalizing partnerships - Promote the BookingLokal brand name and its online reservation services to hotel partners, do acquisition by cold calling or field acquisition



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Outbound Executive

  • Feb 2017 - Jan 2019

  - New Partnership support; including registration through open/bookable status. - Proactively contact new/potential accommodation partners to encourage completion of their online registration. - Offer support to finish onboarding, instruct and educate on tools, provide information & support. - Delivering training by phone to new properties on how to use the Booking.com extranet and rates & availability system. - Contact partners to make them aware of their business and growth opportunities to drive and maximize value. - Outbound activities will include calling for specific opportunities e.g. availability, support on reducing churn, support marketing campaigns, roll out services/products, etc. Show less



PT. INFOMEDIA NUSANTARA

• Indonesia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Travel Assistant (Garuda Indonesia)

  • Jan 2014 - Jan 2017

  - Help passengers establish itineraries or answer general questions in regards to travel - Manage and resolve customer complaints - Research required information using available resources - Identify and escalate priority issues - Troubleshoot problems and provide information - Produce call reports - Help passengers establish itineraries or answer general questions in regards to travel - Manage and resolve customer complaints - Research required information using available resources - Identify and escalate priority issues - Troubleshoot problems and provide information - Produce call reports



Ramayana Insurance Company

• Insurance
• 100 - 200 Employee

• Marketing Staff

  • Feb 2013 - Oct 2013

  - Develop marketing strategies to compete with other individuals or companies who sell insurance. - Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, property. - Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. - Develop marketing strategies to compete with other individuals or companies who sell insurance. - Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, property. - Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.