Network Engineer

• May 2022 - Present

IT Engineer

• Oct 2021 - Apr 2022

● Managing, designing and troubleshooting clients' LAN including onsite installations and support● Provisioning and troubleshooting WAN connections and associated line health checks● Provisioning and troubleshooting VoIP PBX, IP phones and soft phones● Supporting clients with connectivity issues● Technical support on Microsoft Office 365 and Windows● Support on Windows Server 2016 and Synology NAS server roles● Answering incoming helpdesk phone calls, and responding to requests via ticketing system

IT Support Technician

• Apr 2021 - Oct 2021

● Administering Windows Server 2016: DNS, DHCP, ADDS and Group Policy ● Administering Linux Ubuntu Server ● Managing Hyper-V Virtual Machines● Monitoring and configuring: firewalls, anti-malware, IDS, and SIEM software● Administering Network with distributed and centralized control plane● Performed site survey, designed and deployed Campus Area Network with point-to-point bridges, switches, access points, PoE, VLANs, trunking, including installation and cabling, racking and patching

Operations Processor

• Nov 2020 - Apr 2021

● Processing all incoming and outgoing shipments while adhering to customs / import / export procedures,UK laws and regulations● Communicating directly with UK customs in order to clear shipments● Processing materials and shipments and loading them into vehicles in a precise, safe and time efficient manner● Working in accordance with all DHL Health & Safety, Quality, Security and Environmental compliance standards ● Processing all incoming and outgoing shipments while adhering to customs / import / export procedures,UK laws and regulations● Communicating directly with UK customs in order to clear shipments● Processing materials and shipments and loading them into vehicles in a precise, safe and time efficient manner● Working in accordance with all DHL Health & Safety, Quality, Security and Environmental compliance standards

Flight Dispatcher

• Feb 2016 - Nov 2020

● Coordinating the full aircraft turnaround including multiple operational teams, their resources and processes● Acting as the main link between the cabin crew and ground staff ● Managing the entire off-loading/loading procedures of aircrafts● Focus on safety, punctuality and general commercial success● Providing a top level consistent services according to widely accepted standards● Responsible for following leading airlines: Emirates, Air Canada, Qantas, Eurowings, Air New Zealand, Ethiopian Airlines, Asiana Airlines, Eva Air

Lead Ramp Agent

• Jun 2014 - Jan 2016

● Responsible for loading and off-loading the aircrafts● Transporting baggage, mail and cargo to and from the aircraft● Operating and driving ground support equipment, such as conveyor belts● Manning the aircraft cockpit during a ground move for South African Airways whileperforming safety and emergency procedures (systems check, fire test) ● Responsible for loading and off-loading the aircrafts● Transporting baggage, mail and cargo to and from the aircraft● Operating and driving ground support equipment, such as conveyor belts● Manning the aircraft cockpit during a ground move for South African Airways whileperforming safety and emergency procedures (systems check, fire test)

Clerical Assistant

• Feb 2013 - Jun 2014

● Providing technical help and solutions with software, hardware, connectivity and troubleshooting within the company● Answering customer questions and queries on the phone and via email ● Compiling reports and documenting ● Responsible for record evidence and record filling of office activities ● Providing technical help and solutions with software, hardware, connectivity and troubleshooting within the company● Answering customer questions and queries on the phone and via email ● Compiling reports and documenting ● Responsible for record evidence and record filling of office activities

Customer Sales Advisor

• Dec 2013 - Apr 2014

● Maximizing sales revenues● Focus on customer satisfaction and relationship building● Nourishing relationships with other departments within the company ● Providing the customers with detailed product information and support on Logitech products● Conducting a daily analysis of the department’s sales results ● Maximizing sales revenues● Focus on customer satisfaction and relationship building● Nourishing relationships with other departments within the company ● Providing the customers with detailed product information and support on Logitech products● Conducting a daily analysis of the department’s sales results

Customer Team Member

• Jul 2012 - Feb 2013

● Performing inventory controls ● Responsible for stock control and replenishment● Maintaining high quality standards ● Keeping a clean and safe working environment● Optimizing space utilization● Answering customer queries within the store ● Performing inventory controls ● Responsible for stock control and replenishment● Maintaining high quality standards ● Keeping a clean and safe working environment● Optimizing space utilization● Answering customer queries within the store

Ramp Agent

• Dec 2011 - Jun 2012

● Responsible for loading and off-loading the aircrafts● Transporting baggage, mail and cargo to and from the aircraft ● Responsible for loading and off-loading the aircrafts● Transporting baggage, mail and cargo to and from the aircraft

Guitar Teacher

• Apr 2010 - Nov 2011

● Guitar tuition plans for various types of guitar styles and musical genres● Tailoring guitar training for individual students of different ages and levels● Teaching and applying elements of music theory to create musical and tonal structures● Advising students on equipment purchasing decisions● Giving verbal reports detailing the student’s progression ● Guitar tuition plans for various types of guitar styles and musical genres● Tailoring guitar training for individual students of different ages and levels● Teaching and applying elements of music theory to create musical and tonal structures● Advising students on equipment purchasing decisions● Giving verbal reports detailing the student’s progression

Regiment Gunner

• Mar 2009 - Mar 2010

Compulsory Military service Compulsory Military service

Biomedical Engineer

• Jul 2007 - Mar 2009

● Refurbishing and assembling the OLYMPUS analyzers AU600, AU400, AU640 and AU2700 models according to piping and wiring diagrams● Following ISO procedures● Upgrading software and hardware● Fault-finding, running diagnostic tests, calibration and final adjustments● Providing customer technical support over the phone (hospitals, laboratories) ● Refurbishing and assembling the OLYMPUS analyzers AU600, AU400, AU640 and AU2700 models according to piping and wiring diagrams● Following ISO procedures● Upgrading software and hardware● Fault-finding, running diagnostic tests, calibration and final adjustments● Providing customer technical support over the phone (hospitals, laboratories)