Arinola Ogunrinde
Senior Director, Quality Assurance and Compliance at 54gene- Claim this Profile
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Bio
Credentials
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IRCA/BSI/ISO Quality Management System Auditor
BSIJan, 2016- Nov, 2024 -
IRCA/BSI/ISO Quality Management System Auditor
BSIJan, 2009- Nov, 2024 -
IRCA/BSI/ISO Quality Management System Auditor
IRCA GlobalJan, 2006- Nov, 2024 -
ISO 22301 Business Continuity Management Practitioner
TCIC Global Certification Ltd.
Experience
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54gene
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Nigeria
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Biotechnology Research
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100 - 200 Employee
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Senior Director, Quality Assurance and Compliance
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Nov 2021 - Present
● Leading, managing and enhancing the end-to-end operations for Corporate Compliance, Quality Assurance and Risk Management Programs while ensuring best practice.● Acting as subject matter expert and providing companywide support in integrating Compliance and Quality standards and trends into the scope of existing business practices.● Contributed significantly to building, strengthening and improving the organisation’s overall compliance culture by collaborating with multiple internal teams and external stakeholders to build relationships and implement best practice.
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Director of Quality Assurance
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Aug 2020 - Oct 2021
● Managed and supervised the Quality Management and Quality improvement programs, Quality Assurance and Compliance functions across business operations.● Developed, reviewed and monitored policies and procedures to prevent illegal, unethical or improper conduct, and ensure compliance with regulatory and statutory requirements. ● Drove and promoted a companywide culture of quality and compliance by developing and communicating regular quality management and compliance awareness tips and information.
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MTN Nigeria
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Nigeria
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Telecommunications
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700 & Above Employee
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Advisor, Operational Compliance
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Jun 2018 - Jul 2020
● Acted as subject matter expert and actively provided input in the development and review of operational policies, processes and procedures.● Monitored enforcement and ensured compliance with agreed procedures, regulations, methodologies and quality standards.● Provided advice and guidance to management and other stakeholders on all regulatory, compliance and audit issues.
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QMS Process Specialist (ISO Certified QMS Lead Auditor)
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Mar 2004 - May 2018
● Formulated and deployed initiatives aimed at aligning business processes and workflows with international standards and best practice.● Implemented Network Division process blueprint, which involved developing and embedding process architecture and systems to drive and support achievement of KPIs.
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Learning & Development Advisor
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Jun 2003 - Feb 2004
● Conducted training needs analysis, and developed appropriate Learning & Development plan, ensuring alignment to overall business goals and budgetary provisions.● Measured impact of learning and development programs on appropriate business metrics and identified business performance gaps utilising best practice assessment tools.● Designed and facilitated technical and generic training and learning interventions (as required) to drive continuous performance improvement.
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Customer Service Executive
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Jan 2001 - May 2003
● Identified and promptly resolved or escalated customers’ products, services and network related queries.● Researched, identified improvement opportunities, and proposed solutions to optimise and increase efficiency of operational processes and customer experience.● Proactively collaborated with key stakeholders to ensure effective resolution of customer queries.
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Human Resource Advisor/Customer Service Executive
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Aug 1999 - Dec 2000
● Provided coaching and supervision to newly recruited customer service executives.● Managed end-to-end aspects of HR operations including recruitment and selection, training and development, employee relations, compensation, and performance management.● Promptly resolved all conflict resolution, mediation and grievance matters. ● Provided coaching and supervision to newly recruited customer service executives.● Managed end-to-end aspects of HR operations including recruitment and selection, training and development, employee relations, compensation, and performance management.● Promptly resolved all conflict resolution, mediation and grievance matters.
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Mobitel Limited
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Telecommunications
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1 - 100 Employee
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Administrative Executive
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Aug 1998 - Jul 1999
● Provided coaching and supervision to administrative assistants and office executive staff.● Coordinated all HR operations including employee recruitment and selection, training and development, and drove employee engagement and retention initiatives.● Developed and provided guidance on employee handbook, and established HR policies and procedures. ● Provided coaching and supervision to administrative assistants and office executive staff.● Coordinated all HR operations including employee recruitment and selection, training and development, and drove employee engagement and retention initiatives.● Developed and provided guidance on employee handbook, and established HR policies and procedures.
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Education
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University of Wales
Master of Business Administration (MBA), Finance -
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University of Lagos
Advanced Postgraduate Diploma, Human Resource Management -
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University of Calabar
Postgraduate Diploma, Public Administration -
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The Federal Polytechnic, Ado-Ekiti
Higher National Diploma (HND), Accountancy
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