Arif kalam
IT support at Al Jazeera Exchange- Claim this Profile
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Experience
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Al Jazeera Exchange
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Qatar
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Financial Services
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1 - 100 Employee
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IT support
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Jul 2022 - Present
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IT Analyst
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Nov 2021 - Apr 2022
Evaluate system to check software and hardware condition. Performed troubleshooting of organization systems. Provide guidelines about system capabilities interface operation and security measures. Reported important problems to management. Fixed hardware issues & work with service providers to facilitate repairs. Setting up and configuring/ re-configuring domain joined workstations with the proper operating systems, application, and network drives. Ensured personal computers and networks function properly and where available for intended users. Diagnosis, troubleshoot and resolve hardware software or other network and system problems, and replace defective components with necessary. Show less
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Computer Engineer
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Aug 2018 - May 2021
Managed the installation, configuration, maintenance, upgrade and backups of Windows and Linux web-servers for company and clients. Was the only point of contact on-site to provide technical support for hardware, networks, and applications. Maintained and supported the equipment and services that our Employees used to do their job. Troubleshoot and maintained office network and related equipment. Setting up and configuring new hire PC/Laptop Managed the installation, configuration, maintenance, upgrade and backups of Windows and Linux web-servers for company and clients. Was the only point of contact on-site to provide technical support for hardware, networks, and applications. Maintained and supported the equipment and services that our Employees used to do their job. Troubleshoot and maintained office network and related equipment. Setting up and configuring new hire PC/Laptop
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Education
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University of Kerala
Bachelor's degree, Computer Engineering