Experience

Pakitex Boards Pvt Ltd

• Pakistan
• Wholesale Building Materials
• 100 - 200 Employee

• Information Technology Officer

  • Aug 2022 - Present



Helpdesk Computer's & Printers

• karachi

• Company Owner

  • Mar 2013 - Present

  Technical Support Business Process System & Network Configuration Software installation. Problem Solving System Troubleshooting Planning Microsoft Windows Customer Services Project Management Printer repairing expertise Selling and Purchasing etc Technical Support Business Process System & Network Configuration Software installation. Problem Solving System Troubleshooting Planning Microsoft Windows Customer Services Project Management Printer repairing expertise Selling and Purchasing etc



Nexus Pharma Pvt Ltd

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Assistant Manager IT

  • Mar 2019 - Oct 2022

  Manage Information technology and computers systems. Ensure security of data, network access and backup systems. identifying and acting on opportunities to improve and update software and systems. Running and sharing regular operation system reports with senior staff. Developing and implementing IT policy and best practice guides for the organization. Management of Administrator systems & servers related to LAN & WAN. Manage company Website. Maintain CCTV Cameras & Backup, and DVR ok condition in case anyone fails. Developing and maintaining the infrastructure and IT systems. Show less



YKK Pakistan Pvt Ltd.

• Industrial Machinery Manufacturing
• 100 - 200 Employee

• IT Officer

  • Nov 2008 - Mar 2015

   Implementation, Configuration and managing D-Link Access Point.  Configuration and managing Automated tape backup library IBM TS3100.  Configuration and managing Symantec VERITAS Net Backup 6.5  Configuration and managing of Symantec Endpoint Protection 11.0.  Configuration and managing PDA system for transferring data remotely.  Configuration managing and monitoring 60 IPVR or DVR Cameras and troubleshooting.  Configuration and managing Lotus Note 8.5 on Clients side.  Configuration and managing AS400 client side.  Complete troubleshooting related to systems and networks at clients & server end.  Installation of Software’s & Drivers.  Installation and maintenance of new Printers Hardware / Network troubleshot.  Monthly HW maintenance jobs for HW’s Systems to increase the efficiency Systems.  Respond to request for technical assistance in person, via phone, remotely.  Provide helpdesk Support to users & update Complaint & Support log.  Identify and escalate situation requiring urgent attention.  Track and route problems and requests and document resolution.  Operating & Support video conferencing Polycom HDX 6000 Device.  Follow standard helpdesk procedures / IT SOP.  Assist in preparing & updating documentation of IMS & ISMS system. Show less