Experience

Precision Hub

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Operations Manager

  • May 2019 - Present

  Operations Manager at Arthur Lawrence ensuring profitability of operations and supervise all aspects of Medical Billing management including claim charges, claim submission, payment posting, follow up and reimbursement management• Carry out routine communication with clients to ensure smooth running of client’s billing activities.• Co-ordinate with operation team for upkeep of medical billing processes in perfect working order.• Preparation & monitoring of monthly budgets & targets and allocation of responsibilities.• Impart appropriate on the Job training on different updates in the Medical Billing industry, Service Excellence and Teamwork to the Operations Team.• Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements and customizing the product and services accordingly.• Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.• Launching new clients and smoothly transitioning data and ensuring practice Setup.• Reviewing Analytic Report including Weekly and Month collection Report AR Aging and proving insight of Practice Health.



Sybrid Private Limited - A Lakson Group of Company

• Supervisor - Medical Billing - Revenue Cycle Management

  • Apr 2017 - May 2019

  Supervise line operation in accordance with company policies and procedures.• Train and coach the line employees.• Conduct employee performance reviews.• Responsible for shift schedule to include: work station assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.• Coordinate with Human Resources for appropriate staffing levels.• Schedule and conduct shift meetings.• Responsible to meet shift level targets against different KPIs.• Responsible for quality control. Make adjustments as necessary during shift to produce product within specifications.• Operate within standard operating procedures (SOPs).• Communicate with other Shift Supervisors and Manager Operations.• Ensure a clean and safe work area.

• Operations Team Lead

  • Jun 2013 - Sep 2016

  Worked as a Team Lead Operations.Achievement:- Promoted from Accounts Executive to Team Lead Operations- Overall best performer in Back office.Duties:- Engaged in Implementing Continuous Improvement factor in the team and provide On-Job training to the Billers and A/R agents.- Research and Development- Training Newly Hired agents in Back Office.

• Account Executive

  • Apr 2011 - Jun 2013

  Worked at Sybrid MD A Lakson Group of Company. I joined as an Accounts Executive in Medical Billing and was Promoted to Team Lead Operations in 2 yearsMy Achievement : I received the Best Performer Award in 2013 and promoted as Team Lead Operations.