Experience

Worthy.com

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Regional Account Executive

  • Jan 2022 - Present

  -Representing sellers in private auctions to facilitate diamond sales -Utilizing consultative selling to build trust and advance through full cycle sale -Maintaining lead volume through outreach -Adhere to KPI metric -Developed new sales method of outside sales to increase inventory -Spearheaded new office in emerging territories -Knowledge of market standards and demands -Assist with creation of brand development -Target niche audiences and brands to grow presence in specific markets -Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region -Lead contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties -Achieve and consistently exceed monthly targets -Partner with our Operations and Account Managers to smoothly activate the best merchants -Help us identify and build best practices -Develop long-term relationships with key in-region partners -Act as an ambassador of worthy mission, brand, and product



The RealReal

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Project Manager/Luxury Manager | White Glove

  • Mar 2019 - Dec 2021

  -Reporting to the Director, Workforce Management & Profitability, the Project Manager, Workforce - Responsible for for driving all Retail WFM activities within the organization - Ensure a high level of effectiveness and exceptional customer service and experience by analyzing service needs and rates of productivity to ensure we have the right team and size to handle traffic and tasks -Partner across all functions in TRR to identify retail workload and be a strategic partner in the planning and cadencing of store activities to deliver results -Performing proactive analysis of workloads, this person is able to determine workforce needs and can build the WFM platform as well as define short and long-term staffing needs in a retail environment -Create strategic recommendations to improve productivity while balancing service levels and costs -Provide analytical support/leadership for special projects -Act as the gatekeeper of retail workload and effectively manage business partner relationships to cadence workload and prioritize key activities -Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and employee satisfaction -Collaborate with HR, Operations and field management on identifying opportunities to further optimize our workforce -Reconcile labor on daily, weekly, monthly and quarterly basis and communicate insights to Retail Ops leadership -Manage changes to WFM platform to ensure adequate resource coverage across stores -Monitor schedule adherence, from efficiency to posted schedules -Process requests for modifications of scheduling events -Perform any other related duties as required or assigned by Retail Operations -Trains stores on scheduling optimization and makes system enhancements to improve capability



ThirdChannel

• United States
• Retail
• 100 - 200 Employee

• Luxottica Field Representative

  • Apr 2016 - Sep 2017

  ▪ Manage Ray-Ban and Oakley brand accounts ▪ Work with account manager to grow brand retail business through marketing activations ▪ Educate sales associates on brand products, and technology through store visits ▪ Maintain a visible presence in stores throughout assigned territory ▪ Monthly conference calls with Ray-Ban/Oakley ▪ Plans and executes in-store training events, consistent with US Marketing strategy ▪ Provides insightful feedback from account visits to Key Account Managers and L&R Reps about store needs (low stock, size runs, floor changes, damaged displays, competitor information, etc.) ▪ Collaborates with Regional FMR Manager and other US Marketing Team members on idea creation and execution of a local market event strategy ▪ Responsible for the operation and maintenance of all demonstration equipment while at events



ignition inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2014 - Sep 2015

   Promoted products and shared product knowledge to consumers on behalf of Fanta & Powerade  Demonstrated product function and sampling  Engaged social media presence of products, Instagram, Twitter,  Became an expert at creating brand awareness for silent shoppers  Built effective relationships between consumers and the brands  Target niche markets to build brand engagement and awareness  Promoted products and shared product knowledge to consumers on behalf of Fanta & Powerade  Demonstrated product function and sampling  Engaged social media presence of products, Instagram, Twitter,  Became an expert at creating brand awareness for silent shoppers  Built effective relationships between consumers and the brands  Target niche markets to build brand engagement and awareness



24 Seven Inc.

• United States
• Individual and Family Services

• Brand Ambassador

  • 2012 - 2013

   Demonstrated product function and sampling  Engaged social media presence of products, Instagram, Twitter,  Became an expert at creating brand awareness for silent shoppers  Built effective relationships between consumers and the brands  Target niche markets to build brand engagement and awareness  Demonstrated product function and sampling  Engaged social media presence of products, Instagram, Twitter,  Became an expert at creating brand awareness for silent shoppers  Built effective relationships between consumers and the brands  Target niche markets to build brand engagement and awareness