Experience

10kinfo, Inc.
• Administration Manager

  • Jul 2017 - Present


Symetra

• Brazil
• Software Development
• 1 - 100 Employee

• Associate Account Manager

  • May 2014 - Feb 2017

  Review checks for negotiability, allocate remittance backup to accurately create entry into the appropriate system. + Reconcile funds processed to entries in the admin system and make adjustments as needed. + Assist with other admin tasks/projects as daily volumes fluctuate. + Process and batch funds and returns to policies. Review checks for negotiability, allocate remittance backup to accurately create entry into the appropriate system. + Reconcile funds processed to entries in the admin system and make adjustments as needed. + Assist with other admin tasks/projects as daily volumes fluctuate. + Process and batch funds and returns to policies.



Lifetouch National School Studios

• United States
• Photography
• 700 & Above Employee

• Office Administrator

  • Jun 2013 - Dec 2013

  Consistently provided excellent, informed customer service and maintained strong reliable work ethic. + Handled and resolved complex customer problems, complaints, and inquiries. + Assisted upper management by collecting funds from various school photo shoots. + Assisted upper management with various office tasks. Consistently provided excellent, informed customer service and maintained strong reliable work ethic. + Handled and resolved complex customer problems, complaints, and inquiries. + Assisted upper management by collecting funds from various school photo shoots. + Assisted upper management with various office tasks.



Candy Tyme

• United States
• Retail
• 1 - 100 Employee

• Shift Manager

  • Jun 2012 - Oct 2012

  Assisted upper management with continually monitoring the store and took appropriate action to ensure product quality and service standards were consistently met. + Responsible for preparing bookkeeping and payroll paperwork. + Assist customer complaints and/or concerns in a friendly manner while still enforcing company principles and maintaining professionalism. + Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling. + Ensure everyone follows the company policies, and procedures, and provided high standards of customer service. Show less



My Auto Repair Center

• Office Manager/Marketing

  • Dec 2011 - Jul 2012

  Developed marketing strategies for customer acquisition and retention. + Prepare financial reports and present ideas and improvement procedures to upper management. + Plan and schedule meetings and appointments for staff and clientele. + Create client contracts and letters, while measuring and charting client progress. + Created all advertisement collateral, including online media presence and print materials. + Handled complete set of books, cash disbursements, cash receipts, sales journal, general ledger postings and bank reconciliations. + Maintained personnel and insurance files, updated employee status, submitted L&I, W-2 forms, and other documents. Show less



SDA Language Institute

• South Korea
• Hospitals and Health Care
• 1 - 100 Employee

• ESL Teacher/Coordnator

  • Oct 2010 - Oct 2011

  Developed curriculum, including lectures, reading materials, and tests; improved students' classroom performance with one-on-one tutoring. + Coordinated and planned social events for the students. + Interviewed and evaluated students for initial placement and upon their successful completion of the ESL program. + Provided and instructed Bible studies with staff and students, which brought people into the church. + Junior Coordinator - Organized and created term schedules, managed a small team of staff and supervised all details pertaining to foreign teachers. Show less



Florida Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• HR Intern

  • May 2004 - Aug 2004

  Learned various functions of the HR department +Developed reports on excel +Assisted in conducting Townhall meetings and feedback & Gallup surveys +Screened new hire applications +Analyzed employee compensation +Created a new nursing guideline informative binder +Ordered and organized office supplies +Screened and administered tests to new hires +Prepared instructional and correspondence packets +Answered phone calls and assisted employees/visitors Learned various functions of the HR department +Developed reports on excel +Assisted in conducting Townhall meetings and feedback & Gallup surveys +Screened new hire applications +Analyzed employee compensation +Created a new nursing guideline informative binder +Ordered and organized office supplies +Screened and administered tests to new hires +Prepared instructional and correspondence packets +Answered phone calls and assisted employees/visitors