Online Sales Executive

• Feb 2023 - Present

Sales Associate

• 2017 - Present

• Attended trade shows regularly on behalf of JB’s Power Center and Autovalue, leveraging an extensive knowledge of automotive components and products to effectively foster sales opportunities. • Continuously exceeded business projections at JB’s Power Center, driving increased sales and adherence to labor targets to successfully achieve and surpass goals. • Managed customer service-related issues, applying interpersonal communication skills to resolve a multitude of problems and develop strengthened relationships with clientele. • Greeted and booked customer requests, distributing workflow and managing the cadence of operations to guarantee optimized and timely automotive services. • Coordinated with clientele to identify broken components, leveraging a robust knowledge of automotive troubleshooting to deliver appropriate and functioning parts to customers. • Utilized technical proficiency in the S2K program to order items as well as handle transfers and sales, bolstering precise inventory management practices. • Applied a strong history in team leadership and development to encourage overall employee morale, cultivating a positive environment to foster and inspire business development initiatives. • Championed the development of JB’s Power Center Facebook and Instagram social media handles, cultivating new avenues to interact with customers and broadcast promotions and updates. Show less

World of Wheels Promoter

• 2017 - 2018

• Served as a leader and mentor to colleagues, organizing and managing operations while additionally training employees on event and sales best practices in alignment with organizational goals. • Served as a leader and mentor to colleagues, organizing and managing operations while additionally training employees on event and sales best practices in alignment with organizational goals.

Parts Counter Associate

• 2016 - 2017

• Interfaced with clientele daily, coordinating and troubleshooting automotive complications to locate problems and supply correct components to resolve the issue. • Examined returned parts for defects and abnormalities, leveraging product knowledge expertise to identify quality-related issues and accurately distribute refunds. • Collaborated cross-functionally with all store departments, developing a cooperative environment to optimize daily operations as well as drive business development initiatives. Show less

Senior Sales Associate

• 2014 - 2016

• Leveraged extensive product knowledge of Mazda vehicles to comprehensively address customer questions and concerns in regard to price, availability, or credit terms. • Accurately identified and emphasized product features based on client needs and preferences, aligning clientele with a vehicle that best fit their requirements to bolster customer satisfaction. • Demonstrated and explained vehicle operations and features to potential customers, delivering expertise on a wide range of products to best fit client requirements. • Communicated all facets of automotive purchase to customers, including delivery schedules, service contracts, and warranties to ensure accurate correspondence and purchase benefits. • Maintained client information and purchase documentation within internal databases, guaranteeing accuracy in alignment with organizational transparency initiatives. Show less

Hyundai Automotive Demonstrator

• 2014 - 2014

• Served as a demonstrator of Hyundai vehicles to both groups and individuals, communicating features and capabilities of products to ultimately bolster interest and potential sales. • Served as a demonstrator of Hyundai vehicles to both groups and individuals, communicating features and capabilities of products to ultimately bolster interest and potential sales.