Experience

The Portland Clinic

• United States
• Medical Practices
• 100 - 200 Employee

• Lead Lab Assistant

  • Jun 2018 - Present

  Supervises 20+ Lab Assistants over 5 branch labs by writing the schedule and managing absences, hiring and training new applicants, providing coaching and formal warnings, and facilitating mediations. Provides a reliable point of contact for questions from all TPC staff including providers, billing and coding teams, and administrative staff, as well as TPC and reference labs. Maintains and updates LIS as necessary, working with interface staff and host (Epic) teams to improve work flow for both ordering providers and interfacing lab staff. Frequently commended for dedication and innovation, special achievements include improving or creating specific orderables, writing a training program for Lab Assistants, and writing manuals specific for each branch lab. Show less

• Lab Assistant

  • Sep 2015 - Jun 2018

  As a Lab Assistant, I helped to represent the face of the lab when collecting specimen from patients and interacting with clinical staff. Being kind, personable, and professional is paramount to making what could be a very uncomfortable experience into a pleasant interaction. Beyond interacting with patients and coworkers, being a good Lab Assistant required quickly and accurately interpreting orders and specimen requirements with a high-level attention to detail. I rarely made mistakes and learned to multi-task, improvise as appropriate, and problem solve. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Nov 2013 - Sep 2015

  My main responsibility as a barista at Starbucks is to ensure the customer has an enjoyable experience. I greet every person as they enter, take their order and payment in a fast, friendly manner, and prepare food and drink to exacting specifications. There is often an element of problem solving to this process, whether it be identifying what the customer is looking for, fixing something that doesn't taste quite perfect, or troubleshooting the computer and machines. The ability to work well with all sorts of people, including customers and coworkers, is imperative. Show less



Well Street Art Company

• Gallery Attendant

  • Aug 2013 - Oct 2013

  As a gallery attendant at Well Street Art Company I greeted and assisted customers in person and on the phone, maintained the cleanliness of the gallery and studio spaces, collected rent, and hosted at openings. I also aided in the production of stained glass panels. As a gallery attendant at Well Street Art Company I greeted and assisted customers in person and on the phone, maintained the cleanliness of the gallery and studio spaces, collected rent, and hosted at openings. I also aided in the production of stained glass panels.



Institute of Arctic Biology, University of Alaska, Fairbanks

• Co-Curator, In a Time of Change: Trophic Cascades

  • Jun 2013 - Sep 2013

  As co-curator for the In a Time of Change: Trophic Cascades art show, I oversaw and managed ten jury-selected artists during the final months leading up to the exhibition. This included problem-solving with artists to ensure work was completed in a timely manner, and facilitating communication between artists, scientists, writers, and the photographer. I developed print media using Photoshop, PowerPoint, Excel and Word to create postcards, brochures, and a tri-fold brochure. To build and maintain a website, I used Google Sites and edited audio files, created slideshows, manipulated photos, and linked to other sites. Installing the show included working with gallery staff to sequence, hang, and light work, as well as building pedestals and helping artists realize their vision with the limitations of the gallery. Show less