Experience

Virgin Hotels Las Vegas

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Junction Manager

  • Nov 2021 - Present

  Las Vegas, Nevada, United States



Westgate Flamingo Bay

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • May 2021 - Nov 2021

  Las Vegas, Nevada, United States



Desert Rose Resort

• Guest Services Supervisor

  • Feb 2021 - May 2021

  Las Vegas, Nevada, United States



Ambassador Hotel Waikiki

• United States
• Hospitality

• Guest Services Manager

  • Apr 2019 - Dec 2020

  Honolulu, Hawaii • Working with Complex Director of Revenue, Director of Front Office, fellow Guest Service Managers to manage daily room inventory to ensure maximum profitability. • Supervise subordinate professionals, performing activities such as training, evaluate performance, and discipline. • Auditing and maintaining accurate Hotel documentation. • Responsible for End of Day financial closure by ensuring all accounting payments are accountable.



Waikiki Sand Villa

• United States
• Hospitality

• Lobby Operations Manager

  • Oct 2017 - Apr 2019

  Honolulu, HI • Oversees all Lobby Operations that includes Security, Valet, and Bell Staff to ensure a smooth and proficient operation. • Maintain up to date documentation of all safety and security training to ensure compliance with all state laws. • Creating and implementing new policy and procedures in regard to daily activities. • Ensuring that Lobby Operations are up to standards for all guest, employees, and visitors. • Conducts the hiring for all Security and Valet… Show more • Oversees all Lobby Operations that includes Security, Valet, and Bell Staff to ensure a smooth and proficient operation. • Maintain up to date documentation of all safety and security training to ensure compliance with all state laws. • Creating and implementing new policy and procedures in regard to daily activities. • Ensuring that Lobby Operations are up to standards for all guest, employees, and visitors. • Conducts the hiring for all Security and Valet Personnel.

• Night Supervisor

  • Apr 2017 - Oct 2017

  Honolulu, Hawaii - Oversee daily activities of all employees in ensuring that all policy and procedures are adhere to the standard of excellence set in the hotel employee handbook. - Ensure that each departments are accomplishing their set task on a timely manner. - As the management on duty in the absence of the Front Desk Manager I deal with all complaint, disturbance, request, and resolve any issues that may arise during my shift.

• Security Officer

  • Feb 2016 - Apr 2017

  Honolulu, HI - Maintain a safe environment for guest and employee - Assist in updating and implementing procedures to improve day to day business - Respond, document, and complete necessary reports needed on all incident on hotel property.



Macy's

• United States
• Retail
• 700 & Above Employee

• Asset Protection Specialist

  • Jun 2015 - Jan 2016

  Aiea, HI - Utilizing all provided equipment and resources to meet all Asset Protection Guidelines. - Assisted in the most apprehension obtained at one time the store has to date. - Monthly Audits and Store Meetings.



Horsemen Investigations

• Security and Investigations
• 1 - 100 Employee

• Surveillance Investigator

  • Apr 2013 - Jun 2015

  Honolulu, HI - Worked independently to conduct vehicular and non-vehicular surveillance of assigned subject using digital video cameras or other related surveillance equipment to provide evidence in legal cases as needed. - Create daily activity report using obtained video documentation or visual observation for an investigative report that includes videos and pictures evidence submitted through the proper channels for the client. - Highly requested to perform off island investigations because of the… Show more - Worked independently to conduct vehicular and non-vehicular surveillance of assigned subject using digital video cameras or other related surveillance equipment to provide evidence in legal cases as needed. - Create daily activity report using obtained video documentation or visual observation for an investigative report that includes videos and pictures evidence submitted through the proper channels for the client. - Highly requested to perform off island investigations because of the quality of work performed. Show less



Marine Corps Community Services

• Store Detective

  • Apr 2010 - Apr 2013

  MCBH, HI - Ensuring proper Asset Protection Guidelines are met within three to five assigned retail stores associated to the company. - Conduct investigations on assigned locations to reduce shortage. - Ensure the safety and security of all vendors, employees, and customers



United States Army

• Cable System Installer/Maintainer

  • Feb 2004 - Aug 2011

  Honolulu, HI - Install, operates, maintain, and performs unit level maintenance of cable and wire system, to include Digital Group Multiplexer (DGM), Remote Multiple Combiners (RMC), repeaters, restorer, voltage protection devices, telephones, test stations, and related equipment. - Supervisor to a three to five soldier team. - Received various Army Accommodation Medals for Service Related Achievements.



Target

• United States
• Retail
• 700 & Above Employee

• Senior Target Protection Specialist

  • Dec 2008 - Apr 2010

  Honolulu, HI - Assist in opening two new stores and trained new team members. - Recognized as top 10 Asset Protection Team Members, The only Target Protection Specialist recognized. - Assist in managing uniform security team of 5-7 security officers. - Ensuring daily task are completed to minimize store shortage.



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Loss Prevention Agent

  • Aug 2008 - Jan 2009

  Honolulu, Hawaii - Conducted investigation in minimizing theft and fraud. - Safety and Security of vendors, associates, and employees. - Install and maintain camera systems needed to perform daily task.