Arie Hekelaar

International Omnichannel & Business Analytics Lead at Rhythm Pharmaceuticals Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Breda, North Brabant, Netherlands, NL

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5.0

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Christian Griffin

Working with Arie over the past 3 years has been a pleasure, he has a highly professional approach which matches the willingness to accommodate my requirements with an explicit understanding of the underlying strategy and goals. This ability to manage the conflicting pressures of a multi-country and highly visible programme with discrete needs of a single country was exemplary.

Bas Van de Kamp

I have come to know and respect Arie as one of those few Life Sciences - professionals who manages to combine a considerable insight into the business (and its issues), with a keen sense for the possible Business - and IT - solutions. Furthermore, Arie blends his well organised and pragmatic approach, with a strong emotional intelligence. He strives to include and involve all relevant stakeholders, thereby creating binding and lasting solutions. Arie is result - oriented, but still never loses sight of the overall company goals

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Experience

    • United States
    • Biotechnology Research
    • 100 - 200 Employee
    • International Omnichannel & Business Analytics Lead
      • Dec 2021 - Present

    • Netherlands
    • IT Services and IT Consulting
    • Founder & Owner
      • Nov 2021 - Present

    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Director Commercial Business Insight Management
      • Feb 2019 - Nov 2021

      Strategic Responsibilities: - Analyse EU Cluster Country business opportunities & risks in close collaboration with affiliate & HQ functions to improve Top line & EBITDA - Drive development and implementation of customer engagement omnichannel capabilities and training within the EU Cluster - Identify further growth opportunities for key brands & support launch excellence across countries - Anticipate trends across countries on the basis of an in depth assessment of key stakeholders. - Understand the decision makers: Specialists vs. GPs, national vs. local payors …and draw the respective conclusions for the business. - Analyse Market Access & Pricing trends & upcoming events together with MA functions - Assess & forecast key market segments like N2A & Neuropathic Pain - including major trends, together with MI - Develop strategies & tactics to optimize commercial excellence based on an analysis together with CMs, EU cluster MD & HQ functions in alignment with EU cluster GM - Drive identification of EU Cluster BD Opportunities & Projects in close collaboration with HQ BD functions & affiliates. Operational Responsibilities: - Support & coordinate activities for key brands like brand planning process & drive the experience exchange - Support the financial processes in close collaboration with head finance country cluster incl. forecasting. - Steer the Cluster Business Review process together with Cluster GM & Finance head. Show less

    • Japan
    • Biotechnology Research
    • 700 & Above Employee
    • Customer Facing Excellence Lead
      • Feb 2018 - Jan 2019

      Responsibilities (what does this role comprehend): - Ensure that the regional commercial operation leads are enabled to lead a continued successful roll-out of the CFE approach across regions and franchises by leveraging learnings from previous roll-outs - Lead the continuous embedment and implementation of Shire’s CFE approach for account planning and patient finding across international and franchises - Develop innovative KPIs to measure the business performance of the organization vs. the CFE approach by using a combination of output KPIs and operational KPIs - Design, plan and monitor, in cooperation with HR, new templates for sales incentive & compensation plans for countries - Drive together with learning and development department continuous development of selling skills - Lead the strategic development and consolidation of the CFE approach/model - Support countries in coordination with other departments like e.g. market insight for segmenting & targeting - Closely collaborate with all stakeholders from the franchise teams when translating their strategies into the commercial operations framework and the CFE approach - Drive customer segmentation strategy and analysis, work with regions and affiliates to localize the approach to each country Show less

    • Israel
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Commercial Excellence Lead
      • Apr 2013 - Jan 2018

      Responsibilities (what does this role comprehend): - Support local general managers in making the right fact-based decisions regarding Go-To market models - Provide relevant and accurate Sales Force Excellence (SFE) KPIs for both senior management and countries - Develop and implement shared European KPIs and dashboards - Design, plan and monitor, in cooperation with HR, new templates for sales incentive & compensation plans for countries - Develop and implement CRM, OCM and BI functionality, including roadmap for 2 – 3 years ahead - Support countries in coordination with other departments like e.g. Market Insight for segmenting / targeting - Implement common languages and best practices where necessary and appropriate for sales, marketing, CRM, OCM and BI solutions, for 30+ European markets - Optimize product portfolio & resource allocations Some key achievements: - Improve effectiveness and efficiency of the delivery of key business components in support of the EU’s commercial execution strategy, by the development of a pan-European CRM delivery program - Enable European HQ and local sales & marketing departments to use actionable customer insights to increase the speed of decision making - Improve cost efficiency in markets, in IT financially supported programs, by changing the way of thinking from prohibiting to analysis Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Business Planning & Analysis Manager
      • Jun 2010 - Feb 2013

      Responsibilities (what does this role comprehend):- Develop, at the direction of the management (asked and not asked) and in collaboration with the other team members, market and financial analyses in support of product strategy.- Initiates and coordinates BU and affiliate encompassing market research- Develop an appropriate forecasting model and prepares with the other team members the proposed Budget / Latest Estimates.- Evaluate opportunity and risk of different product strategies, programs and tactics (e.g. evaluates life-cycle opportunities)- Support licensing evaluations- Coordinate with sales managers and product managers to ensure that marketing assumptions are appropriately linked to sales performance metrics and targets- Coordinates with IT system implementations and processes initiated on both a European and an affiliate level- Maximize the utilization of the available primary and secondary data sources/systems in support of audience/product- Develop and maintain best practices and shared approaches and coordinates across audiences and products- Own and use quantitative competitive data Show less

    • CRM Specialist
      • Mar 2007 - May 2010

      Responsibilities: - Updates, creates and maintains data; ensures that reporting needs are met;- Provides ongoing technical support and general training to system users;- Ensures efficient integration of supporting systems, tools and enhancements;- Provides timely SFE / SME / CRM data to internal customers;- Coordinates, implements and communicates enhancements to the CRM tools and equipment;- Plan future development of CRM and sales analysis systems;- Conducts optimization and implementation of the sales forces;- Conducts and analyzes market research;- Creates, implements and analyzes sales incentive plans for the sales forces. Show less

    • Functional CRM Business Analyst
      • Oct 2005 - Mar 2007

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior CRM Consultant
      • Jan 2000 - Oct 2005

    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Implementation consultant
      • Aug 1998 - Dec 1999

Education

  • NXT Pharma Marketing Academy
    Expert Class Multichannel Marketing
    2019 - 2020
  • Beeckestijn Business School
    Post Bachelor
    2007 - 2008
  • Breda University of Applied Sciences
    Master of Arts (MA), Tourism and Aviation
    1993 - 1998

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