Experience

Telynet

• Spain
• IT Services and IT Consulting
• 1 - 100 Employee

• Software support specialist

  • Feb 2022 - Present

  Installation and technical support of company's CRM software for different platforms integrated with commercial ERPs or CRMs. Software maintenance, improvements and troubleshooting mainly through analisys and modification on the app's databases. Installation and technical support of company's CRM software for different platforms integrated with commercial ERPs or CRMs. Software maintenance, improvements and troubleshooting mainly through analisys and modification on the app's databases.



CAS Training

• Spain
• Technical and Vocational Training
• 1 - 100 Employee

• DB Support LVL 2

  • Nov 2021 - Feb 2022

  System process consolidation through SQL database modifications. System process consolidation through SQL database modifications.



Órbita Ingeniería S.L.

• Spain
• Engineering Services
• 1 - 100 Employee

• Support & Maintenance Technician

  • Jan 2018 - Dec 2020

  Remote IT support in automated ports and terminals located in many different countries. IT systems configuration, software installation, preventive maintenance of equipment and systems monitoring. Administration of support and maintenance projects including billing control, general supervision of tasks and technician hours, supplies and repairs process, updates on customer websites using a CMS and HTML/JS/CSS, communication and coordination with customers and outsources on site and produce documentation/reports on customer equipment and facilities. Show less



Territorio Portal Central

• Valencia y alrededores, España

• IT Support technician

  • Sep 2016 - Jan 2018

  Remote support level 1/2 to customers and partners from different countries, including databases, company software or customer hardware or software issues. Implementation of the company software on the servers for new customers and partners. On site and remote software training. Creating the knowledge base of the company software in different languages. Remote support level 1/2 to customers and partners from different countries, including databases, company software or customer hardware or software issues. Implementation of the company software on the servers for new customers and partners. On site and remote software training. Creating the knowledge base of the company software in different languages.



Increnta

• Spain
• Advertising Services
• 100 - 200 Employee

• IT Support Technician

  • Oct 2015 - Jun 2016



Worcestershire County Hall

• Worcester, Reino Unido

• Administrative

  • Jan 2015 - Jun 2015



Abbey College International

• Education Administration Programs
• 1 - 100 Employee

• Accounts Assistant - Purchase Ledger

  • Sep 2013 - Jan 2015



Sistemas Genómicos

• Spain

• IT Helpdesk Technician

  • Apr 2013 - Jun 2013

  Provide networking/desktop support to company staff. Provide networking/desktop support to company staff.



Gestoría Ferrando S.L.

• Spain

• Administrative and Accountant (Intern)

  • Apr 2011 - Jun 2011

  Accounting Billing Handling incoming / outgoing calls Accounting Billing Handling incoming / outgoing calls



Af Assessors S.L.

• España

• Administrative Assistant (Intern)

  • Oct 2008 - Dec 2008

  Handling incoming / outgoing calls, correspondence and filing Faxing, printing, photocopying, filing and scanning Typing documents and distributing memos Handling incoming / outgoing calls, correspondence and filing Faxing, printing, photocopying, filing and scanning Typing documents and distributing memos



Instant Link S.L.

• España

• Administrative and Accounting Assistant

  • Jul 2008 - Oct 2008

  Handling incoming / outgoing calls, correspondence and filing Billing and accounting Payroll Banking Faxing, printing, photocopying, filing and scanning Handling incoming / outgoing calls, correspondence and filing Billing and accounting Payroll Banking Faxing, printing, photocopying, filing and scanning



Abansys & Hostytec S.L.

• España

• Telephone operator and Domain Manager

  • Dec 2006 - May 2007

  Handling incoming / outgoing calls, correspondence and filing Updating, processing and filing of all documents. Manage domains property of our customers. Handling incoming / outgoing calls, correspondence and filing Updating, processing and filing of all documents. Manage domains property of our customers.