Virtual Assistant

• Sep 2022 - Present

Administrative Assistant

• Jul 2019 - Sep 2019

* Updated event tracking logs, daily calendar, schedules, fiscal logs, and training resources for leisure services management team. * Documented changes to company policies and procedures in order to maintain efficiency and security. * Tracked weekly and monthly progress across multiple departments and programs. * Monitored, documented, and tracked city approved budgets to ensure that each department maintained fiscal commitments. * Planned and Organized team trainings and meetings. * Provided various administrative support to deputy director, department managers, and recreational team as needed.

Graphic Designer

• Jul 2017 - Jul 2019

* Created various promotional designs such as logos, fliers, billboards, advertisements, etc. * Utilized creative process to visually display message in an eye catching, concise manner. * Maintained brand recognition while still creating fresh and exciting concepts. * Quickly finished projects while maintaining accuracy and efficiency as client usually needed materials within a 24-hour turnaround. * Created various promotional designs such as logos, fliers, billboards, advertisements, etc. * Utilized creative process to visually display message in an eye catching, concise manner. * Maintained brand recognition while still creating fresh and exciting concepts. * Quickly finished projects while maintaining accuracy and efficiency as client usually needed materials within a 24-hour turnaround.

Customer Service Representative

• Jul 2016 - Jul 2017

* Managed customer accounts created by the sales team. * Entered customer orders into the system. * Checked, reserved, and ordered inventory from other domestic and international company locations. * Scheduled various logistics to coordinate customer returns and deliveries. * Answered daily emails and calls from customers and the sales team. * Closed-out monthly sales and reconciled discrepancies from what was sold vs what was contractually agreed on. * Managed customer accounts created by the sales team. * Entered customer orders into the system. * Checked, reserved, and ordered inventory from other domestic and international company locations. * Scheduled various logistics to coordinate customer returns and deliveries. * Answered daily emails and calls from customers and the sales team. * Closed-out monthly sales and reconciled discrepancies from what was sold vs what was contractually agreed on.

Assistant Office Manager

• Oct 2013 - Jul 2016

* Identified trends in inventory movement to effectively set up events with various flash-sale websites. * Researched businesses and created sales reports in order to bring in new wholesale accounts. * Created promotional materials such as fliers, video/print advertisements, banners, billboards, email campaigns, brochures, as well as multi-page magazines of available styles. * Moved company website to a new host server and coded entire website so that company could move from wholesale only to wholesale and retail. * Maintained daily reports calculating sales, business expenses, and employee commissions/bonuses.

Personal Assistant

• Jun 2013 - Oct 2013

* Assist lead graphic designer with designs, Redraws, Vectorization and Population of layouts for efficient LED placement. * Maintained high attention to detail in order to ensure that sign had appropriate coverage without added cost. * Required high levels of efficiency and speed as most clients needed their designs returned within 24 hours. * Provided various administrative support as needed. * Assist lead graphic designer with designs, Redraws, Vectorization and Population of layouts for efficient LED placement. * Maintained high attention to detail in order to ensure that sign had appropriate coverage without added cost. * Required high levels of efficiency and speed as most clients needed their designs returned within 24 hours. * Provided various administrative support as needed.