Arianna Manzi
Travel Consultant at Diverse World Ltd.- Claim this Profile
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Bio
Credentials
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Reach Development Programme 2022
Dalata Hotel GroupJul, 2022- Nov, 2024 -
Food Allergen Awareness
High Speed TrainingFeb, 2022- Nov, 2024 -
Become an Administrative Professional
LinkedInFeb, 2021- Nov, 2024 -
Customer Service Foundations
LinkedInFeb, 2021- Nov, 2024 -
Grammar Foundations
LinkedInFeb, 2021- Nov, 2024 -
Time Management Fundamentals
LinkedInFeb, 2021- Nov, 2024 -
Communication Foundations
LinkedInJan, 2021- Nov, 2024 -
Editing Mastery: How to Edit Writing to Perfection
LinkedInJan, 2021- Nov, 2024 -
Leadership Foundations
LinkedInJan, 2021- Nov, 2024 -
Word Essential Training (Office 365/Microsoft 365)
LinkedInJan, 2021- Nov, 2024
Experience
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Diverse World Ltd.
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Travel Consultant
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Nov 2022 - Present
Organising educational school trips for UK schools in EU and USA Organising educational school trips for UK schools in EU and USA
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Clayton Hotels
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Hospitality
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200 - 300 Employee
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Food And Beverage Assistant
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Jul 2021 - Present
- Organisational skills (Keeping bar areas fully stocked, cleanliness and preparedness) - Communication skills (With kitchen, restaurant, reception, and management team) - Teamwork (Leadership and sharing knowledge) - Multi-tasking (Taking drinks orders and serving drinks to guests at their table) - Customer service (Delivering great service with positive feedback) - Product knowledge (Spirits, food, and wine) - Datala Online Training (Food Safety 1,2) - Organisational skills (Keeping bar areas fully stocked, cleanliness and preparedness) - Communication skills (With kitchen, restaurant, reception, and management team) - Teamwork (Leadership and sharing knowledge) - Multi-tasking (Taking drinks orders and serving drinks to guests at their table) - Customer service (Delivering great service with positive feedback) - Product knowledge (Spirits, food, and wine) - Datala Online Training (Food Safety 1,2)
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NHS Trust
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Hospitals and Health Care
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700 & Above Employee
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Covid Vaccine Assistant
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Dec 2020 - Mar 2021
- Data Entry - Communication with managers, patients, and colleagues - Data Entry - Communication with managers, patients, and colleagues
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All Greek Street Food
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Birmingham, England, United Kingdom
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Cashier
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Jan 2020 - Oct 2020
- Communication skills (Greeting customers, receiving orders) - Finance (Handling cash and card payments) - Product knowledge (Greek food and beverages) - Teamwork (Team of four people) - Fast and efficient service during peak times - Communication skills (Greeting customers, receiving orders) - Finance (Handling cash and card payments) - Product knowledge (Greek food and beverages) - Teamwork (Team of four people) - Fast and efficient service during peak times
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Holiday Inn Express
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United States
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Hospitality
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700 & Above Employee
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Guest Service Assistant
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Oct 2018 - Sep 2019
- Multi-task (Different shifts roles) - Communication (Greeting customers at reception) - Local area knowledge - Training Food Safety 1,2 - Multi-task (Different shifts roles) - Communication (Greeting customers at reception) - Local area knowledge - Training Food Safety 1,2
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Ecorys
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Netherlands
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Research Services
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700 & Above Employee
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Call Center Assistant
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Jul 2019 - Aug 2019
- Research - Data Entry - Telephone communication - Research - Data Entry - Telephone communication
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Bill's Restaurants
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United Kingdom
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Hospitality
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700 & Above Employee
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Barista
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May 2018 - Oct 2018
- Teamwork (Team of three people) - High pressure and busy shifts - Deliver hot and cold drink offering - Food preparation and storage - Teamwork (Team of three people) - High pressure and busy shifts - Deliver hot and cold drink offering - Food preparation and storage
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Piccolino Restaurants
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Hospitality
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1 - 100 Employee
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Bartender
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Oct 2017 - Apr 2018
- Product knowledge (Italian food, wines, and spirits) - Cocktails making - Cleanliness - Product knowledge (Italian food, wines, and spirits) - Cocktails making - Cleanliness
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Education
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PATA - Pacific Asia Travel Association
MOOC Course, Tourism Destination Resilience -
University College Birmingham
Bachelor of Arts - BA, International Tourism Business Management -
Hellenic Open University
MOOC - Massive Open Online Course, Promotion, valorisation, exploitation, mediation and interpretation of European Cultural Heritage -
University College Birmingham
Spanish Language, 64/100 -
University College Birmingham
Foundation degree, International Tourism Business Management