Arianna Manzi

Travel Consultant at Diverse World Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Birmingham, England, United Kingdom, UK

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Credentials

  • Reach Development Programme 2022
    Dalata Hotel Group
    Jul, 2022
    - Nov, 2024
  • Food Allergen Awareness
    High Speed Training
    Feb, 2022
    - Nov, 2024
  • Become an Administrative Professional
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Grammar Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Time Management Fundamentals
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Communication Foundations
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Editing Mastery: How to Edit Writing to Perfection
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Leadership Foundations
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Word Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Jan, 2021
    - Nov, 2024

Experience

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Consultant
      • Nov 2022 - Present

      Organising educational school trips for UK schools in EU and USA Organising educational school trips for UK schools in EU and USA

    • Hospitality
    • 200 - 300 Employee
    • Food And Beverage Assistant
      • Jul 2021 - Present

      - Organisational skills (Keeping bar areas fully stocked, cleanliness and preparedness) - Communication skills (With kitchen, restaurant, reception, and management team) - Teamwork (Leadership and sharing knowledge) - Multi-tasking (Taking drinks orders and serving drinks to guests at their table) - Customer service (Delivering great service with positive feedback) - Product knowledge (Spirits, food, and wine) - Datala Online Training (Food Safety 1,2) - Organisational skills (Keeping bar areas fully stocked, cleanliness and preparedness) - Communication skills (With kitchen, restaurant, reception, and management team) - Teamwork (Leadership and sharing knowledge) - Multi-tasking (Taking drinks orders and serving drinks to guests at their table) - Customer service (Delivering great service with positive feedback) - Product knowledge (Spirits, food, and wine) - Datala Online Training (Food Safety 1,2)

    • Hospitals and Health Care
    • 700 & Above Employee
    • Covid Vaccine Assistant
      • Dec 2020 - Mar 2021

      - Data Entry - Communication with managers, patients, and colleagues - Data Entry - Communication with managers, patients, and colleagues

  • All Greek Street Food
    • Birmingham, England, United Kingdom
    • Cashier
      • Jan 2020 - Oct 2020

      - Communication skills (Greeting customers, receiving orders) - Finance (Handling cash and card payments) - Product knowledge (Greek food and beverages) - Teamwork (Team of four people) - Fast and efficient service during peak times - Communication skills (Greeting customers, receiving orders) - Finance (Handling cash and card payments) - Product knowledge (Greek food and beverages) - Teamwork (Team of four people) - Fast and efficient service during peak times

    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Service Assistant
      • Oct 2018 - Sep 2019

      - Multi-task (Different shifts roles) - Communication (Greeting customers at reception) - Local area knowledge - Training Food Safety 1,2 - Multi-task (Different shifts roles) - Communication (Greeting customers at reception) - Local area knowledge - Training Food Safety 1,2

    • Netherlands
    • Research Services
    • 700 & Above Employee
    • Call Center Assistant
      • Jul 2019 - Aug 2019

      - Research - Data Entry - Telephone communication - Research - Data Entry - Telephone communication

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Barista
      • May 2018 - Oct 2018

      - Teamwork (Team of three people) - High pressure and busy shifts - Deliver hot and cold drink offering - Food preparation and storage - Teamwork (Team of three people) - High pressure and busy shifts - Deliver hot and cold drink offering - Food preparation and storage

    • Hospitality
    • 1 - 100 Employee
    • Bartender
      • Oct 2017 - Apr 2018

      - Product knowledge (Italian food, wines, and spirits) - Cocktails making - Cleanliness - Product knowledge (Italian food, wines, and spirits) - Cocktails making - Cleanliness

Education

  • PATA - Pacific Asia Travel Association
    MOOC Course, Tourism Destination Resilience
    2022 - 2022
  • University College Birmingham
    Bachelor of Arts - BA, International Tourism Business Management
    2019 - 2022
  • Hellenic Open University
    MOOC - Massive Open Online Course, Promotion, valorisation, exploitation, mediation and interpretation of European Cultural Heritage
    2021 - 2021
  • University College Birmingham
    Spanish Language, 64/100
    2018 - 2019
  • University College Birmingham
    Foundation degree, International Tourism Business Management
    2018 - 2019

Community

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