Experience

Yacht Club de Monaco

• Monaco
• Spectator Sports
• 100 - 200 Employee

• Gouvernante générale

  • Jan 2019 - Present



The Franklin Hotel Limited

• United Kingdom
• Hospitality

• Housekeeping Manager

  • Jul 2017 - Oct 2018

• Assistant Housekeeping Manager

  • Feb 2017 - Jul 2017

  Opening



The Savoy

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Floor Manager

  • May 2016 - Feb 2017



Fairmont Monte Carlo

• Monaco
• Hospitality
• 100 - 200 Employee

• Housekeeping supervisor

  • Aug 2014 - Feb 2016

  In charge of my own floor (140 rooms, 10 suits and 12 room attendants) Check daily VIP rooms and inspect guestrooms Opening of the departement (prepare the dailyboard for the housekeeper) Evening supervisor (in charge of the all departement during evening shift managing all the requests and staff for the 602 rooms) In charge of the training of the new housekeeping supervisor and room attendants React quickly to to guest request and handle guests complains Lead and supervise the day-to-day operation of the department to ensure service standards are followed Do tracking and produce a summary of guestrooms complaints (JDP and LQA) Show less



Pegasus Apart'Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Housekeeping

  • Nov 2013 - Jun 2014



Fairmont Monte Carlo

• Monaco
• Hospitality
• 100 - 200 Employee

• Housekeeping Supervisor

  • Feb 2013 - Sep 2013



Hyatt Regency Newport

• Providence, Rhode Island Area

• Housekeeping Supervisor

  • Jun 2012 - Sep 2012



Hyatt Regency Newport

• Providence, Rhode Island Area

• Housekeeping Supervisor

  • Jun 2011 - Sep 2011



Hotel Le Plaza

• Belgium
• Hospitality
• 1 - 100 Employee

• Assistant Executive Housekeeper

  • May 2010 - Sep 2010

  Intern Intern