Manager

• Mar 2022 - Present

Supervising Senior Consultant

• Mar 2021 - Mar 2022

Abylon is a consulting company in innovation and digital transformation within Veolia group. Abylon supports Veolia and local territories in the definition and implementation of innovative projects in the fields of "smart cities" and the environment.Our mission: to stimulate the effervescence of territories by putting technology at the service of people. We combine the best of digital culture and local ecosystems to build concrete and sustainable solutions that meet the specificities of each territory. Show less

Associate

• Jun 2022 - Present

Time for the Planet est une entreprise à mission qui souhaite rassembler 1 milliard d'euros pour déployer 100 innovations luttant contre le réchauffement climatique. Il est possible de devenir actionnaire à partir d'un euro investi. Nous sommes la dernière génération à pouvoir éviter un effondrement du climat. Agissons ensemble ! Si vous souhaitez savoir comment vous engager, c’est par ici : https://www.time-planet.com/fr Time for the Planet est une entreprise à mission qui souhaite rassembler 1 milliard d'euros pour déployer 100 innovations luttant contre le réchauffement climatique. Il est possible de devenir actionnaire à partir d'un euro investi. Nous sommes la dernière génération à pouvoir éviter un effondrement du climat. Agissons ensemble ! Si vous souhaitez savoir comment vous engager, c’est par ici : https://www.time-planet.com/fr

Consultant - Digital & Strategy

• Sep 2016 - Mar 2021

Customer success, change management, innovation acceleration: - Design Thinking trainer and facilitator (more than 150 people trained) - Change management for a global IT transformation program for a pharmaceutical group User-centric approach; Change strategy definition and roll-out (140 000 users, 100+ countries) - Support to contact center transformation and global customer experience improvement for a car rental leader, Coordination of contact center transformation and externalization; Implementation of a customer satisfaction index (CSAT); Tests and implementation in 9 countries - Design of new website services and wireframes through Design Thinking approach for the public sector - Seminars and workshops facilitation: from sustainable development strategy to concrete targets and drivers - Mapping and creation of new processes and customer paths related to a new digital offer in real estate - Improvement of customer experience, both digital and within the agencies, focusing on NPS - CRM and customer journey business processes audit - Ongoing activity of Training management for the team: definition of needs, team coordination, PMO, content creation and communication Other projects - IoT, organization, strategy - Study on digital mobility - Study on the uberization of the agricultural value chain - GDPR assessment for a consortium of universities in the UK - Assistance to the backbone transformation of a biotech company - organization, governance & PM - Definition of a sustainable strategy of corporate social and environmental responsability Show less

Research Intern in Urban Agriculture and Forestry - Agronomy

• Mar 2015 - Aug 2015

Young street tree longevity study - Study of the impact of the urban environment on street tree mortality - Data collection and analysis - Management recommendations for foresters Young street tree longevity study - Study of the impact of the urban environment on street tree mortality - Data collection and analysis - Management recommendations for foresters