Experience

Beverly Hills Rejuvenation Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• • Jun 2023 - Present

• • Oct 2022 - Jun 2023

  - Implemented marketing strategies to boost sales growth and enhance brand recognition across three med spa locations, successfully converting leads into long-term recurring customers.- Developed and maintained strong relationships with clinical staff, aesthetic and skincare account representatives, media and community contacts.- Managed all digital marketing channels, including website, social media, email campaigns, and online advertising, to optimize customer engagement and conversion rates.- Designed marketing materials to ensure alignment with luxury brand and aesthetic industry, recognizing the importance of captivating design in elevating our brand image.- Monitored KPIs to evaluate marketing effectiveness and inform strategic decision-making, using analytics tools to measure engagement, conversion rates, and brand sentiment. Show less

• • Apr 2022 - Dec 2022

  - Effectively managed the day-to-day operations of clinic, proactively driving sales and implementing strategies to ensure ongoing progress and growth.- Ensured thorough patient consultations, while diligently adhering to HIPAA compliance requirements and maintaining accurate documentation prior to treatment at the clinic.- Implemented cross-selling sales techniques during consultations on treatments and products, resulting in increased revenue and enhanced customer satisfaction and outcomes.- Conducted interviews, managed new hire processes, and provided comprehensive training to ensure smooth onboarding.- Effectively addressed complaints and resolved patient issues, turning dissatisfied patients into loyal, returning clients. Show less

• • Jan 2022 - Apr 2022

  - Created and executed strategies and processes to promote growth and success of the business. - Guaranteed exceptional patient care and service while achieving all sales goals and promptly addressing any complaints.- Maintained a favorable working relationship with all employees and fostered a cooperative and harmonious working climate.

• • Jun 2021 - Jan 2022

  - Checked patients in and out and provided excellent phone and in-person customer service.- Managed providers' schedules and collaborated with staff to ensure positive outcomes for medspa and patients.- Developed client relationships, provided patient education, and offered treatment guidelines.- Initiated and closed sales with confidence while collaborating with clinical staff to increase business profitability through upselling and cross-promoting treatments and products.- Supervised injectable inventory, followed up with patients, and maintained a clean, well-stocked, and operational clinic. Show less



Deal of the Day, Inc.

• Executive Assistant to Chief Executive Officer

  • Aug 2019 - Dec 2021

  - Effectively managed CEO's calendar, scheduling appointments, meetings, and travel accommodations - Prioritized and screened phone calls and emails, responding to routine inquiries - Prepared and organized meeting materials, presentations, reports, and analyses - Assisted with product selection for flash sale segments, such as the Today Show's Steals and Deals - Conducted market research to identify trending products for future sales segments - Coordinated and organized events, including trade shows and product launches - Managed all marketing initiatives for the company's e-commerce flash sales website, working closely with vendors to effectively promote and market products online Show less

• Social Media Marketing Consultant

  • Aug 2019 - Mar 2020

  - Demonstrated exceptional product and services knowledge to accurately and persuasively present benefits through social media - Captured the luxury medspa experience by filming on-site services and producing high-quality social media content that effectively showcased the brand's distinctive offerings - Remained informed on all medspa promotions and skillfully integrated them into social media strategies to maximize engagement and drive traffic - Demonstrated exceptional product and services knowledge to accurately and persuasively present benefits through social media - Captured the luxury medspa experience by filming on-site services and producing high-quality social media content that effectively showcased the brand's distinctive offerings - Remained informed on all medspa promotions and skillfully integrated them into social media strategies to maximize engagement and drive traffic



HYPR Brands - Influencer Marketing Platform

• United States
• Technology, Information and Internet

• • Jan 2018 - Feb 2020

  - Developed and maintained authentic relationships with clients to ensure customer success and retention- Managed a global roster of brand and agency clients, providing training on platform functionality, strategic research and identifying key digital influencers for their campaigns- Advised clients on influencer marketing strategy and best practices for campaign implementation- Collected, analyzed, and presented campaign data to identify key performance metrics and optimize future campaigns- Coordinated outreach to influencers on behalf of brand clients seeking assistance with marketing initiatives- Directed a team of coordinators responsible for delivering client-facing materials on a weekly basis Show less

• • Oct 2017 - Jan 2018

  - Supported the account management team to drive customer success and client retention- Assisted account managers in strategic research for HYPR’s portfolio of Fortune 500 clients, including PepsiCo, H&M, Michael Kors, Marc Jacobs, and Saks Fifth Avenue- Managed a weekly pipeline of client-facing deliverables, including in-depth analyses on a wide variety of influencer marketing programs



Allies, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• • Aug 2016 - Sep 2017

  - Implemented community outreach strategies that aligned ideas, objectives, and resources to foster positive relationships with external constituencies resulting in increased interest and financial funding- Boosted community awareness by spearheading all marketing initiatives, including managing press releases, newsletters, the agency website, and social media platforms- Successfully organized and executed various nonprofit fundraising events and awards ceremonies

• • Aug 2015 - Aug 2016

  - Worked closely with the Senior Vice President of Human Resources to create, implement, and manage recruitment strategies to support the full cycle hiring process- Led recruitment efforts for Central Jersey by regularly utilizing a Human Resources’ Management System to screen, contact and schedule candidates for employment opportunities- Established new relationships with educational institutions and career fair providers to engage and aggressively recruit well-qualified applicants- Utilized eRecruiting webpages, social media, and online advertising outlets to modernize the hiring process, resulting in the successful acquisition of a qualified talent pool- Designed, created, and purchased promotional materials for all marketing initiatives Show less



NJ Weddings & Events

• Australia
• Photography

• Social Media Marketing Coordinator

  • May 2012 - Aug 2015

  - Oversaw content development and advancement of social media presence across platforms - Successfully launched social media campaigns across various platforms to help drive sales - Introduced new marketing strategies that led to a Facebook community of over 6,700 fans - Developed in-depth activity reports to present and inform senior management of organizational reputation - Oversaw content development and advancement of social media presence across platforms - Successfully launched social media campaigns across various platforms to help drive sales - Introduced new marketing strategies that led to a Facebook community of over 6,700 fans - Developed in-depth activity reports to present and inform senior management of organizational reputation