Experience

Atanor Mineria
• Chile
• Mining
• 1 - 100 Employee
• R&D Project Manager

  • Jul 2021 - Present

STZ
• Chile
• Real Estate
• 1 - 100 Employee
• Operations Manager

  • Oct 2020 - Jul 2021


Universität Wien

• Austria
• Higher Education
• 1 - 100 Employee

• Master of Arts - Science, Technology, Society

  • Oct 2015 - Apr 2019

  Postgraduate studies in science and technology, focused on responsible research and innovation, social innovation and data governance, among other topics. Strong emphasis on research and knowledge production. Postgraduate studies in science and technology, focused on responsible research and innovation, social innovation and data governance, among other topics. Strong emphasis on research and knowledge production.



Arauco

• Chile
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• Planning & Performance Controlling Manager

  • Jul 2013 - Jul 2015

  PMO leader for the Sales Planning Area (Qlikview, online KPIs monitor, SAP IBP S&OP Forecast Suite, SAP QM/SD for the North American branch office, among others). Responsible for defining RFPs, controlling SLAs, managing final implementation and training for final users.Responsible for the data analytics for the Planning area. Main achievements: standardization and unification of the sales forecast between the 6 LATAM branch offices, optimizing the data input for the demand planning process. Reduction of the monthly reports and indicators process from 5 days to one day. Show less

• Customer Service Manager

  • May 2012 - Jun 2013

  Leader of the Sales Operations area, supervising 14 Sales Assistants. Management of order entry process, claims, post-sales documents, legal documents, etc. S&OP IT Projects manager (automatic sales order entry platform, automation of the tracking information, automation of online reports, among others).Coordinator of the sales management processes between the branch offices of Argentina, Brazil and Chile. Main achievements: standardizing shipment lead times, product descriptions and KPI methodology for the export areas of the LATAM branch offices, reducing the monthly KPI calculation process time and solving information duplicity. Show less

• Sales Planning & Development Engineer

  • Oct 2009 - May 2012

  Demand and sales planner for the Trupan MDF wood panels product line. Elaboration of sales, productions, shipments and stock management reports.IT projects manager and/or key user for the Sales Planning area (Cognos, data warehouse, online Supply Chain monitor, among others). Implementation of SAP SD in the Brazilian branch office, leading a 4-person team.Design and management of a sales operations Balanced Scorecard (sales plan compliance, customer fill rate, sales order backlog, order-to-cash lead times, etc.) Show less