Experience

Artbrain

• Italy
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Aug 2022 - Present

• Customer Success Manager

  • Aug 2022 - Present


Cyberint
• Israel
• Computer and Network Security
• 100 - 200 Employee
• Brand Sentiment Analyst

  • Jul 2022 - Present


Kanari Sound

• Chief Executive Officer

  • Sep 2020 - Apr 2022

  Wrote, recorded, produced, and pitched music for sync licensing and for hire, focusing on modern Pop, Indie and Rock genres Wrote, recorded, produced, and pitched music for sync licensing and for hire, focusing on modern Pop, Indie and Rock genres



eToro

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Agent

  • 2021 - 2022

  Utilized analytical mindset and high EQ in a customer-facing environment to provide expedient and efficient service to clients via emails, live chats, and phone calls **Solved problems regarding loss of funds, login information, explanation of stock market situations, guidance in use of platform, via use of Salesforce OmniChannel and Confluence **Retained clients and rebuilt trust by remaining calm, empathetic and attentive to customer needs in the face of angry, upset and frustrated clients **Handled cases by using critical thinking where procedure is not yet clearly dictated Show less



Speak Up English, Haifa, Israel

• Israel
• Primary and Secondary Education
• 1 - 100 Employee

• English Teacher

  • Jan 2019 - Nov 2020

  Taught English in private lessons and after-school programs, with an emphasis on proper pronunciation and spoken fluency **Utilized natural optimism and high energy levels to motivate children of all skill levels to love, learn, and retain English speaking ability Taught English in private lessons and after-school programs, with an emphasis on proper pronunciation and spoken fluency **Utilized natural optimism and high energy levels to motivate children of all skill levels to love, learn, and retain English speaking ability


Israel Defense Forces
• Israel
• Armed Forces
• 700 & Above Employee
• Intelligence - Research Division

  • Apr 2016 - Nov 2018