Experience

LogixCare, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Engineer

  • Aug 2021 - Present

  Miami, Florida, United States Installing, configuring, testing, and maintaining operating systems Microsoft Server. administration Microsoft 365, Active Directory, and associated tools. Experienced in managing hybrid Microsoft 365 environments, with expertise in platforms such as Endpoint Manager, Identity, Exchange, Teams, SharePoint, and Compliance. Skilled in working with Azure Active Directory, Intune, and Autopilot for efficient device management. Proficient in overseeing backup and recovery processes… Show more Installing, configuring, testing, and maintaining operating systems Microsoft Server. administration Microsoft 365, Active Directory, and associated tools. Experienced in managing hybrid Microsoft 365 environments, with expertise in platforms such as Endpoint Manager, Identity, Exchange, Teams, SharePoint, and Compliance. Skilled in working with Azure Active Directory, Intune, and Autopilot for efficient device management. Proficient in overseeing backup and recovery processes, including the implementation of general policies, security policies, and Conditional Access policies, using PowerShell for streamlined automation. Additionally, well-versed in Data Loss Prevention (DLP) to enhance data security and compliance measures. Proactively ensure the highest levels of systems and infrastructure availability Monitor and test servers performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Participate in the design of information and operational support systems Provide 2nd and 3rd-level support Show less



SSL Training & Consulting Group

• United States
• Information Technology & Services
• 1 - 100 Employee

• Trainer & IT Consultant

  • Nov 2017 - Dec 2020

  Miami, Florida Provide consulting and training remotely Latin-American; Full support On-Premise and Cloud, Microsoft Windows 2016, Active Directory, Exchange 2016, Hyper-V, Microsoft Azure, Office 365. Effective provision, monitor, and maintenance activities for enterprise server applications, hardware, and related systems and also ensure that all systems adhere to industry best practices for security compliance, operational efficiency, and high availability. • Deployment plan and provide support for… Show more Provide consulting and training remotely Latin-American; Full support On-Premise and Cloud, Microsoft Windows 2016, Active Directory, Exchange 2016, Hyper-V, Microsoft Azure, Office 365. Effective provision, monitor, and maintenance activities for enterprise server applications, hardware, and related systems and also ensure that all systems adhere to industry best practices for security compliance, operational efficiency, and high availability. • Deployment plan and provide support for all necessary Office 365 components including Exchange, SharePoint, OneDrive and Skype for Business Online in a Hybrid environment. • Responsible for creating and maintaining user accounts, passwords, distribution lists, security groups and group policy within Active Directory. • Responsible for creating, configuring, and maintaining Exchange mailboxes, address lists, distribution groups, and message routing. Plan, develop and implement backup and recovery procedures for desktop/laptop. • Install and support all proprietary and licensed software. Determines proper installation parameters for software, for smooth integration, transition, and efficiency. Test and evaluate software and solutions to determine the compatibility with existing systems. Show less



Consultores Inicio

• Microsoft Consultant (System Administrator)

  • May 2006 - Oct 2017

  Caracas Area, Venezuela Provision, install and maintain all the systems hardware and software to support. Hight competencies installing, configuring and administering Microsoft Windows Server, Active Directory, Exchange, IIS, SharePoint, DFS, DNS, DHCP. Hyper V, VMware. Microsoft Partner company dedicated to supporting Microsoft technologies. handled all customer requirements; including servers, workstations, networks, computer security, licensing, antivirus and training in new technologies.



BekeSantos

• Venezuela
• Information Technology & Services
• 1 - 100 Employee

• Microsoft Certified Trainer

  • Jul 2007 - 2012

  caracas Instructor for Microsoft courses private and public courses. Microsoft Windows 2008, Exchange, Sharepoint, ISA, Hyper-V, Windows client, Active Directory and security In addition to the Microsoft courses, I also present exam preparation classes to individuals preparing to take the exam



Lourtec

• Venezuela
• IT Services and IT Consulting
• 1 - 100 Employee

• SENNIOR CONSULTANT

  • 2003 - 2006

  Caracas Area, Venezuela Responsible for the management and support of infrastructure and computer security. Administration of DC servers, MS Isa 2004, MS Exchange 2003.