Junior Product Owner

• Apr 2023 - Present

Product Owner Specialist

• Aug 2021 - Apr 2023

Business Analyst

• Jul 2020 - Aug 2021

Director

• Oct 2019 - Jul 2020

- Oversee daily administrative operations.- Led change and transformation across all business areas to deliver benefits and align company resources.- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.- Directed meetings to enhance collaboration and maintain culture based on trust and group problem-solving.- Provided detailed feedback to teams after analyzing each employee's responsibilities.- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.- Guided client teams by proactively mentoring and developing staff in intellectual and professional development.- Presented category insights and new item recommendations to major retailers and led teams in developing marketing, pricing, product and sales strategies.- Provided documentation of all processes and ensured compliance with regulations and company policies.- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.- Drove strategic improvements to enhance operational and organizational efficiencies.- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.- Developed and implemented strategies to provide high-quality, creative and integrated business services.- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.- Met with Department Heads and Team Leads and provided staff support to attain organizational goals.- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands. Show less

Head Of Software Development

• Sep 2019 - Jul 2020

Business Analyst Team Lead

• Aug 2019 - Jul 2020

Business Analyst

• May 2018 - Sep 2019

Software Engineer

• Oct 2016 - May 2018

Software Design Engineer I

• Nov 2014 - Aug 2016