Analista de Soporte de Sistemas

• Apr 2022 - Present

Responsable de verificar la calidad de todos sus entregables. - Cumplir con los plazos definidos por Jefes de Proyecto y/o Coordinadores. - Cumplir con los tiempos de respuesta comprometidos con clientes (SLAs). - Utilizar las herramientas dentro de un proyecto y/o servicios y/o accesos concedidos por nuestros clientes solo para fines específicos y en ningún caso para beneficio personal y/o de terceros. - Informar oportunamente a responsable de atrasos o desviaciones ineludibles. - Cuidar en todo momento la imagen global empresa frente a externos. - Entregar soluciones óptimas y replicables según conocimiento que posee. Show less

Data Analyst

• Jan 2022 - Present

1. Industrial Support2. Project Support3. Installation and execute project4. System Analyst5. Hold meetings with clients6. User Training

System Analyst

• Sep 2020 - Nov 2021

ERP Functional

• Jan 2019 - Nov 2020

1. Advise, support and provide guidance in the use of ERP System2. Provide timely and comprehensive technical support (including 1st and 2nd level) to ERP users3. Provide system user guides, training and ERP support4. Provide on-going application support and be involved in various stated of SDLC.5. Support any implementation of ERP/MES or related systems, new software enhancements, system processes and or 3rd party products following implementation6. Prepare System and Standard operation Procedure7. Perform system health check, monitoring, testing and maintenance.8. Lead and manage business process improvement initiative.9. Lead and implement supplementary solution to ERP10. Create Reports with Crystal Reports for customized Reports in Sage X311. Handle HRIS and Payroll System12. Handle database, service and cloud (AWS)13. Handle Attendance Machine SystemProject :1. SageX3 (ERP)2. BIPO System (HRMS) Show less

IT Infrastructure and Operational

• Jan 2016 - Dec 2018

1. As the PIC in terms of ERP and MES systems (databases and infrastructure) 2. Develop IT strategy management and trouble shooting 3. Responsible for the maintenance of all IT equipment (computers, servers, switches, etc) 4. Ensuring network and internet network goes according allotment 5. As the PIC for all IT development plan 6. Work closely with all the teams involved in the production 7. Conduct a review and analysis of the IT system and production results 8. Receiving and able to perform the duties and obligations as well as the promise and commit ourselves to obey all the rules and rules of the company's work force. Project : 1. Build infrastructure on Factory 2. Datacenter Motorola 3. Moto Production Infrastructure 4. Lenovo Prodution Infrastructure 5. ZTE Project 6. Huawei Project Show less

IT Software

• Jun 2014 - Jan 2016

1. Develop, maintenance, monitoring applications for support Management System 2. Support Technology for activities the employees 3. Training the employees 4. Handle for troubleshooting and fix the problems 5. Handle Kone Server and AWH Server 6. Backup database Project : 1. Upgrade Automatic Warehouse with Dong In Engineering South Korea 2. Upgrade Kone Crane and Lamb with Allware Chile 3. Barcode Scan for Main Gate 1 4. Barcode Scan for Waste Paper 1. Develop, maintenance, monitoring applications for support Management System 2. Support Technology for activities the employees 3. Training the employees 4. Handle for troubleshooting and fix the problems 5. Handle Kone Server and AWH Server 6. Backup database Project : 1. Upgrade Automatic Warehouse with Dong In Engineering South Korea 2. Upgrade Kone Crane and Lamb with Allware Chile 3. Barcode Scan for Main Gate 1 4. Barcode Scan for Waste Paper

Student Internship

• Aug 2012 - Sep 2012

1. Setup all component hardware 2. Handle Sistem Informasi Kependudukan (SIAK) 3. Collect data 4. Troubleshoot 1. Setup all component hardware 2. Handle Sistem Informasi Kependudukan (SIAK) 3. Collect data 4. Troubleshoot