Arfaoui Marouene
DevOps and Cloud Architect at Sofrecom Tunisie- Claim this Profile
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Bio
Oussema Cherni
Marwen is highly creative and one of the brightest and most talented DevOps I’ve had the pleasure of working with. As a developer or as a system administrator, you will find him makes a great addition to your team!
Ben Mahmoud Ahmed
‘Ridiculously efficient and talented Devops’ is the phrase that comes to mind when I think about Marouen . I had the pleasure of working with Marouen for two years and half at Nerim Company, collaborating on several project teams. , Marouen would be a true asset for any positions requiring programming and system administration skills , As a team member or a leader, Marouen earns my highest recommendation.
Oussema Cherni
Marwen is highly creative and one of the brightest and most talented DevOps I’ve had the pleasure of working with. As a developer or as a system administrator, you will find him makes a great addition to your team!
Ben Mahmoud Ahmed
‘Ridiculously efficient and talented Devops’ is the phrase that comes to mind when I think about Marouen . I had the pleasure of working with Marouen for two years and half at Nerim Company, collaborating on several project teams. , Marouen would be a true asset for any positions requiring programming and system administration skills , As a team member or a leader, Marouen earns my highest recommendation.
Oussema Cherni
Marwen is highly creative and one of the brightest and most talented DevOps I’ve had the pleasure of working with. As a developer or as a system administrator, you will find him makes a great addition to your team!
Ben Mahmoud Ahmed
‘Ridiculously efficient and talented Devops’ is the phrase that comes to mind when I think about Marouen . I had the pleasure of working with Marouen for two years and half at Nerim Company, collaborating on several project teams. , Marouen would be a true asset for any positions requiring programming and system administration skills , As a team member or a leader, Marouen earns my highest recommendation.
Oussema Cherni
Marwen is highly creative and one of the brightest and most talented DevOps I’ve had the pleasure of working with. As a developer or as a system administrator, you will find him makes a great addition to your team!
Ben Mahmoud Ahmed
‘Ridiculously efficient and talented Devops’ is the phrase that comes to mind when I think about Marouen . I had the pleasure of working with Marouen for two years and half at Nerim Company, collaborating on several project teams. , Marouen would be a true asset for any positions requiring programming and system administration skills , As a team member or a leader, Marouen earns my highest recommendation.
Credentials
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Oracle Database 12c: Administration Workshop Ed 2
ORADISTJan, 2016- Nov, 2024 -
CCNA
-Jan, 2015- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
EXINDec, 2014- Nov, 2024 -
Red Hat Certified Engineer in Red Hat OpenStack : Networking & Foundations of NFV
Red HatFeb, 2020- Nov, 2024 -
Red Hat Certified Specialist in OpenShift Administration
Red HatJan, 2020- Nov, 2024 -
RedHat Certified Specialist in Virtualization
Red HatOct, 2019- Nov, 2024 -
Red Hat Certified System Administrator in Red Hat Openstack
Red HatFeb, 2017- Nov, 2024 -
Red Hat Certified Engineer
Red HatSep, 2016- Nov, 2024 -
Red Hat Certified System Administrator
Red HatSep, 2014- Nov, 2024
Experience
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Sofrecom Tunisie
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Tunisia
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IT Services and IT Consulting
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700 & Above Employee
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DevOps and Cloud Architect
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Mar 2017 - Present
As a DevOps, Cloud architect and a security expert, i'm responsible and leader of the integration strategy at OLT (Orange Labs Tunisia) and my main role is to enhance and introduce the agility practices/mindset in multiple and different projects.My mission was to define, design and implement DecSecOps technics and to integrate new technologies, introducing agile practices and recommendations to the team to help them solving issues, problems and to always deliver a high quality services/products. Discussing/reviewing project's roadmaps with PO/BO and different stakeholders leads me to enhance my skills and capabilities to lead and support complexe projects and modern solutions.As DevOps & Cloud Architect, my mission is to design the software and technical architecture of the product and to introduce/implement the cloud-native patterns/best practices. My latest achievements :*** 𝗭𝗮𝗮𝗦 - 𝗭𝗲𝗯𝗿𝗮 𝗮𝘀 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: ZEBRA is based on "PreTUPS solution" which is an electronic prepaid TopUp system used by operators for instant TopUp to customers and subscribers. My mission is to design the cloud-ready architecture and to develop a fully automated deployment tool on Openstack Cloud Platform based on Openstack Heat as IaC and Ansible playbooks as API(s) configurator.*** 𝗜𝗗𝗣𝗖 : 𝗜𝗗𝗣𝗖 (𝗜𝗗𝗲𝗻𝘁𝗶𝘁𝘆 𝗣𝗲𝗿𝘀𝗼𝗻 𝗖𝗲𝗻𝘁𝗿𝗶𝗰) is a complexe biometric solution including more than 35 micro-services exposed and secured via an API Gateway to deliver a set of biometric and Identity functionnalities in order to offer an unique Person Centric ecosystem based on : - IDPC CI : A complete CI strategy design and implementation including DevSecOps jobs/technics an technologies.- IDPCaC (IDPC as Code) : a CD automation tool that fetch fresh/latest secured docker images build and pused to an external repository. The IDPCaC tool is developed with Terraform and specific extra-local scripts dedicated specifically to openshift container platform. Show less
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Senior System Engineer L3
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Mar 2015 - Mar 2017
As a system engineer Level 3 at OLT (Orange Labs Tunisie) , i was in charge of studies, realization, deployment and level 3 support for Orange PIM "Personal Information Management" solutions (Contacts, Calendars & Tasks) and PIM mobile applications (Contacts/events/tasks synchronization) of all Orange group’s internet and mobile customers (more than 24 Millions). My role is based on two main activities 𝗕𝗨𝗜𝗟𝗗 and 𝗥𝗨𝗡 :** 𝗕𝗨𝗜𝗟𝗗: Evolution in functional or technical possibilities (Uses cases , performances, capacity, security …)- Install and qualify provider packages.- Rebuild and supervise all qualifications PFs regarding the functional or technical project’s needs.- Create and build tools for automation, reporting, security auditing.- Doing researches, tuning performances, monitoring and troubleshooting.- Data-Mining/Log analysis with ELK.** 𝗥𝗨𝗡: Production level.- Support L3 for SSPO (Production PF owner) with « changes ».- Troubleshooting and incident resolution as level 3 responsibilities.- Make quick decision.- Optimization & Performance Tuning OS/Binaries/Software/network/DB...- Diagnostic and troubleshooting, making quick solutions for all kind of incident’s levels as P1, P2, P3 and P4.- Adding, upgrading et optimizing PROD KPI. Show less
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NERIM
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Spain
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Wellness and Fitness Services
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1 - 100 Employee
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L1/L2 Team Lead & DevOps Engineer
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Apr 2010 - Mar 2015
** 𝗟𝟭/𝗟𝟮 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱:Advanced servers & services administration for all NERIM customers :- Support and management of incidents Level 1 et 2- Administration of HA solutions for big customers platforms with respect of SLA- Administration of Debian, Centos, RHEL and Solaris servers.- Adding HA/Clustering MySQL (Master / Master, Master / Slave)- Restore & backups Jobs.- Management of shared web hosting, Email, FTP, DNS and databases services.- Security updates, auditing and monitoring.- Attack detection and blocking (DDos, Flood, Spam ...)- Log analysis with Proactive mode.- Vulnerability scan and fix (patch, Install or Update)- SSL Certification managements- Each server (Update, patches : detection of malwares, RAID recovery, Network optimization ...)- Management of new customers.- Web Hosting blogging and Consulting.- Domain, Identity (AD/Kerberos) management.** 𝗗𝗲𝘃𝗢𝗽𝘀 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿:Continuous development and integration based on CI/CD process for NERIM PANEL project which is a web application dedicated for server/services managements. It's a modular projects that contains :- Web domain management (DNS & Domain)- MySQL Database management- ftp/ssh/sftp access management- Mail service/accounts management- DNS for web hosting management- Anti-virus/Anti-spam : easy web access and management- Backup and restore management- Log view- Mailing list management- Update management- Frontend and template development “OTRS” NERIM: Editing internal functionalities of very know ticketing tool ‘’OTRS’’ to be compliant with NERIM recommendations and suggestions to get a better ticket management solution.- Web integration of OTRS with NERIM CRM: Help the hotline officer to manager their L1/L2and L3 tickets opened when receiving calls via NERIM CRM application. Show less
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Web and VoIP Developer and integrator
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Feb 2008 - Mar 2010
** 𝗡𝗘𝗥𝗜𝗠 𝗦𝗘𝗟𝗙𝗖𝗔𝗥𝗘 𝗩𝟭.𝟬:It’s a web application dedicated to NERIM customers in France and Europe to help them managing their CENTREX, VoIP and classical voice services such as:- IVR and SMS2Voice management- Phone shortcut management- VAS options management- Call and Vocal messages management- IP Phones web GUI/Configurator: Thomson ST-2030 & PolyCom P-501.** 𝗡𝗘𝗥𝗜𝗠 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗖𝗔𝗥𝗘 𝗩𝟭.𝟬:It’s the admin portal for NERIM NOC team to manage VoIP servers and services, creating custom IVR for enterprises and provisioning landlines with France telecom APIs :- Managing customer’s accounts for NERIM SELFCARE- Build, develop & Customize API creation compatible with 15 types de IP Phones** 𝗡𝗘𝗥𝗜𝗠 𝗖𝗥𝗠 𝗩𝟭/𝗩𝟮/𝗩𝟯:A VoIP and Web application dedicated to NERIM Hotline Officers to help them being more agile regarding the incident and customer support 24/7. It’s a shared knowledge and incidents bases, a fully VoIP application to make, receive, redirect andrecording calls and updating customer’s information on the fly in realtime. NERIM CRM can be used as a tracking tool based on ticket history and timelines to help officers troubleshoot and making diagnostic as quickly as possible with OTRS integration. It’s the core of NERIM customer relationship :- VoIP management : Ingoing and Outgoing calls/mails/tickets.- Calls Recording- Mailing, Voice2Mail, Voice2SMS and Text2Call and Text2SMS management- IM with NERIM officers and customers- Diagnostic, Stats and Monitoring embedded tools- Integration with NERIM ‘’OTRS’’ for ticket L1/L2/L3 management- Internal Billing (CDR) management Show less
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Education
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2014 - 2017
Ecole Supérieure Privée D'ingénierie et de Téchnologie
Computer Engineer, Cloud Computing -
2005 - 2008
Institut Supérieure d'Informatique
ArianaTechnicien Supérieure, informatique; Techniques Systèmes informatiques et communication : T.S.I.C -
2001 - 2005
Lycée secondaire El Hadika
Baccalauréat, Technique
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