Areya Jean-Jacques

Customer Service Representative at Chime Solutions
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Contact Information
Location
Hampton, Georgia, United States, GE

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Experience

    • Financial Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2021 - Present

      Take inbound calls for a client and help customers with they’re concerns. Take inbound calls for a client and help customers with they’re concerns.

    • United States
    • Professional Services
    • 700 & Above Employee
    • Security Officer
      • Jul 2020 - Present

      Drive employees from one building to the next. Secure warehouse lobby and make sure everyone who isn’t supposed to be in building isn’t on site. Monitor cctv cameras and reporting anything that might come off suspicious. Drive employees from one building to the next. Secure warehouse lobby and make sure everyone who isn’t supposed to be in building isn’t on site. Monitor cctv cameras and reporting anything that might come off suspicious.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Postal Worker
      • Jun 2020 - Jul 2021

      Deliver packages by driving the mail deliver truck to customers on Sundays and holidays. Deliver packages by driving the mail deliver truck to customers on Sundays and holidays.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Cashier Customer Service
      • Dec 2019 - Mar 2020

      Make sure that customers pay before they enter eating area. Clean front lobby and make sure there is no mess. Restock front counters with items like cups, to-go containers, condiments, and drinks. Make sure that customers pay before they enter eating area. Clean front lobby and make sure there is no mess. Restock front counters with items like cups, to-go containers, condiments, and drinks.

    • United States
    • Retail
    • 400 - 500 Employee
    • Call Agent
      • Oct 2019 - Jan 2020

      Make calls to customers and inform them of important sale dates for all stores nationwide. Make sure shop is in order and if need be help employees with shop organizing. Make calls to customers and inform them of important sale dates for all stores nationwide. Make sure shop is in order and if need be help employees with shop organizing.

    • 1 - 100 Employee
    • Sales Associate
      • Feb 2019 - Jul 2019

      • Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area • Handle all returns courteously and professionally • Determine customer needs based on personal features and other customer preference related factors • Demonstrate knowledge of store products and services to build sales and minimize returns • Suggest additional merchandise to compliment customer selection • Offer to call other locations if merchandise is unavailable within store • Reinforce customer’s selection and package merchandise with care • Invite customers to come back and thank them by name whenever possible • Responsible for achieving personal sales goals and Star Reward goals • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores • Be knowledgeable of and perform sales support functions related to point of sale procedures • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer • Adhere to Loss Prevention and inventory control and compliance procedures Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Sales Associate
      • Nov 2018 - Feb 2019

      • Offer discounted vacations to qualified customers at our kiosk, • Sale the vacation to the customer and receive commission from sale, • Engage the customers in order to provide product knowledge and ensure customer satisfaction, • Greet the customer, answer any questions, offer assistance, and suggest items. • Offer discounted vacations to qualified customers at our kiosk, • Sale the vacation to the customer and receive commission from sale, • Engage the customers in order to provide product knowledge and ensure customer satisfaction, • Greet the customer, answer any questions, offer assistance, and suggest items.

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Resourse Recovery Specialist
      • Jun 2018 - Nov 2018

      • Make sure that the stadium follows through with a zero-waste facility, • Maintain a flow of waste from the building to compactors, • Strategic planning is involved to insure that everyone is moved at a constant and steady pace, • Sorting a removing as much recycled material from waste as possible. • Make sure that the stadium follows through with a zero-waste facility, • Maintain a flow of waste from the building to compactors, • Strategic planning is involved to insure that everyone is moved at a constant and steady pace, • Sorting a removing as much recycled material from waste as possible.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Team Manager
      • May 2017 - Jun 2018

      • Clean restrooms, including the sinks, showers, and toilets. Restock paper towels, toilet tissue, and soap, • Provide friendly and helpful service to guests. Abide by all guest service standards and code of conduct guidelines established in the Team Member Handbook, • Ensure the cleanliness of the Picnic Grove during special events, • Maintain the cleanliness and organization of the general park areas, parking lot, park vehicles and the Park Services back areas. • Clean restrooms, including the sinks, showers, and toilets. Restock paper towels, toilet tissue, and soap, • Provide friendly and helpful service to guests. Abide by all guest service standards and code of conduct guidelines established in the Team Member Handbook, • Ensure the cleanliness of the Picnic Grove during special events, • Maintain the cleanliness and organization of the general park areas, parking lot, park vehicles and the Park Services back areas.

Education

  • Atlanta Technical College
    Associate's degree, Phlebotomy Technician/Phlebotomist
    2023 - 2023
  • Georgia Piedmont Technical College (formerly DeKalb Technical College)
    Associate's degree, Practical Nursing, Vocational Nursing and Nursing Assistants
    2021 - 2022
  • University of West Georgia
    Registered Nursing/Registered Nurse
    2017 - 2018
  • Miller Grove High School
    2013 - 2017

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