Experience

Pop Fly Pop Shop

• United States
• Fine Art
• 1 - 100 Employee

• Co-Founder

  • Jun 2020 - Present

  A leader in navigating creative and bold entrepreneurship in the world collectible sports memorabilia with original art created by Daniel Jacob Horine. Remember, our art is available for a short time only. Once it’s gone, it’s gone. A leader in navigating creative and bold entrepreneurship in the world collectible sports memorabilia with original art created by Daniel Jacob Horine. Remember, our art is available for a short time only. Once it’s gone, it’s gone.



Coaching and Leadership Development

• Professional Training and Coaching

• Owner

  • May 2006 - Present

  • Coach mid-level managers and executives in the areas of effective communication and transitions through behavioral techniques in various industries, resulting in greater self-awareness and leadership. • Design, develop, and administer a company-wide survey to measure gaps on employee engagement and enablement. Developed executive summary of results with recommendations for improvement. • Facilitate feedback sessions to discuss results of analyses and recommended interventions to implement for ongoing improvement. Show less



Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Professional Development Coach (emphasis in training Regional Managers)

  • May 2014 - Sep 2014

  • Problem-solver, encourager, motivator, empowering constructive feedback provider, change champion by means of active listening and developing realistic and attainable goals that boost morale and productivity.• Regional coach and trainer for Doctors on the Perfect Patient Experience (PPE)©, to cultivate behaviors driving personalized dentistry and a relationship-based practice, leading to revenue productivity.• A relationship based accountability partner for 84 practices ensuring quality company standards, addressing stumbling blocks to create patients for life to increase company revenue. • Co-facilitate 5-day on-boarding training program to orient newly hired Doctors on leadership development and technical skills, specifically focusing on procedures, process, and organizational culture. • Coach regional staff members by observing current behaviors, identifying gaps in interpersonal interactions, including communication, standard operating procedures, and high level patient experience.• Responsible for change management by maintaining ongoing relationships with key stakeholders, followed up with specific action plans for regional managers to sustain change momentum to completion.• Design and facilitate meetings to propel groups toward consensus-based decision making. Show less

• Professional Development Coach

  • Apr 2013 - Sep 2014

  • Coached Doctors across 42 practices to maximize productivity, communication and professional development for increased case acceptance and offices' bottom line. • Primary point of contact and hands on trainer/facilitator, to ensure a seamless transition and execution of the Perfect Patient Experience© by acknowledging and addressing challenges,• Oversaw new doctor on-boarding, including implementation of a time-bound action plan with specific targets and objectives, to ensure success of new hires, resulting in increased job satisfaction and retention. Show less



Verdugo Hills Autism Project

• United States
• Individual and Family Services
• 1 - 100 Employee

• Lead Developmental Therapist

  • Jun 2009 - Apr 2013

  • Support in the development of long term approaches based on objective analysis of individual cases to address concerns and make decisions that impact the development of children, staff and school programs. • Communicate frequently and effectively with supervisor about significant clinical/practical concerns and opportunities in relation to the child, staff, parent, and school and assist in problem-solving areas as it relates to other interventionists or case related concerns. • Assist in the development and implementation of plans for ongoing improvement projects. • Engage in active listening and decode information shared in unconventional ways to aid children in addressing developmental opportunities and engage in mainstream activities. • Provide support and act as the middle person between the supervisor and client and work to accommodate the needs and interests of each party. Show less



Coro Southern California

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Youth Leadership Coach

  • Apr 2008 - Jul 2008

  • Led one-on-one coaching sessions with students to track and evaluate progress of individual goals and served as a mentor through course facilitation and coaching. • Aid in the development and design workshops, evaluations and related materials to develop leadership skills for high potential high school students. • Led one-on-one coaching sessions with students to track and evaluate progress of individual goals and served as a mentor through course facilitation and coaching. • Aid in the development and design workshops, evaluations and related materials to develop leadership skills for high potential high school students.



La Femme Cosmetics, Inc.

• Organization Development Consultant

  • 2006 - 2008

  • Developed leadership by supporting mid-level managers and executive through increased awareness of coworker dynamics and industry competitors. • Conducted an industry analysis and customer satisfaction survey and presented results including recommendations to improve customer satisfaction, product improvement, and marketability to CEO. • Supported managers in developing a management process to clarify roles and responsibilities, how to problem solve and improve overall productivity. • Facilitated conflict resolution sessions between employees resulting in better decision-making, greater efficiency and inter-group relationships. Show less



Alliant International University

• United States
• Higher Education
• 400 - 500 Employee

• Training and Development Teacher's Assistant

  • 2007 - 2007

  • Conducted gap analysis to obtain information on the current state and needs of the training target audience and designed and delivered a creative and fun training session to graduate students which consisted of participant and facilitator’s guides. • Developed an exemplary training manual on how salespeople can increase the company’s bottom line by paying attention to clients’ non-verbal cues procured a job as a graduate level TA. Created formal guidelines to assist students in developing their training project. Show less



Mattel

• Mauritania
• Telecommunications
• 1 - 100 Employee

• Independent Student Consultant

  • 2006 - 2007

  • Developed, designed, and administered needs analysis on Mattel’s Cultural Diversity Awareness Program, measuring efficacy of the program on a global scale. Areas covered in this survey include the following: usage, primary use of website, success of reminder emails, importance of website and suggestions • Results led to development of seminars with updates and exercises about the Cultural Navigator website, including highlights in reminder emails, extended accessibility to website, and broader marketing campaigns. Show less



City of Hope and Inclusion Committee

• Ad Hoc Member

  • 2005 - 2006

  • Participated on a cross-functional team, committed to reducing diversity related barriers to improve interpersonal work relationships in internationally renowned hospital with highly diverse work force. • Coded survey results and reported findings to Organization Development department • Participated on a cross-functional team, committed to reducing diversity related barriers to improve interpersonal work relationships in internationally renowned hospital with highly diverse work force. • Coded survey results and reported findings to Organization Development department