Experience

BPJS Ketenagakerjaan

• Indonesia
• Government Administration
• 700 & Above Employee

• Account Representative

  • Dec 2018 - Present



Telkomsel

• Indonesia
• Telecommunications
• 700 & Above Employee

• Supervisor

  • Jan 2018 - Nov 2018

  Monitoring and evaluating all team’s performances, analytic situation and preditction for program and progress teams. Motivating team work amd ensure all workers completed correctly on schedule.

• Team Leader

  • Jan 2017 - Dec 2017

  Responsible for daily distribution of work, motivating team work and monitoring all performance carefully. Interact with Representatives, make recommendations and ensure all workers are completely correctly on schedule and fully capable to understand their duties and succeed. Supported and back up complaint, problem solving and decision making. Organized and managed administrative duties.

• Customer Service Representative

  • Dec 2015 - Dec 2016

  Help customers with complaint and questions, give information about product and service, take order, request and modifications, resolving and escalate complaint. Actively listened to customer needs and ensure customer statisfaction