Arditya Nursyabani

Technical Support Engineer at Samsung R&D Institute Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta Timur, Jakarta, Indonesia, ID

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Bio

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Experience

    • Indonesia
    • Computers and Electronics Manufacturing
    • 200 - 300 Employee
    • Technical Support Engineer
      • Aug 2023 - Present

      responsible for providing technical assistance and support to customers or clients who encounter technical issues with a company's products, services, or systems. diagnose and resolve problems, communicate effectively, and ensure customer satisfaction. responsible for providing technical assistance and support to customers or clients who encounter technical issues with a company's products, services, or systems. diagnose and resolve problems, communicate effectively, and ensure customer satisfaction.

    • Indonesia
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Software Developer
      • Nov 2021 - Aug 2023

      Contract by PT.Code Development Indonesia As a software developer with a specialization in ERP, I have extensive experience in developing, configuring, and customizing ERP software solutions. At PT Astra Otoparts, I was responsible for developing and maintaining their ERP system, which involved writing code, testing, debugging, and collaborating with cross‑functional teams to ensure that the system was delivered on time and met customer requirements and make a document(Propose solution, SIT and UAT). Show less

    • Indonesia
    • Financial Services
    • 1 - 100 Employee
    • Application Support Analyst
      • Nov 2019 - Oct 2021

      with two years of experience in IT application support. As an IT application support specialist, I was responsible for providing technical support to end‑users, troubleshooting technical issues, Created a API for payment to make it easier for users, Ensuring that IT systems and applications run smoothly. I learned how to work under pressure, communicate effectively with non‑technical staff, and provide training to end‑users. with two years of experience in IT application support. As an IT application support specialist, I was responsible for providing technical support to end‑users, troubleshooting technical issues, Created a API for payment to make it easier for users, Ensuring that IT systems and applications run smoothly. I learned how to work under pressure, communicate effectively with non‑technical staff, and provide training to end‑users.

    • Indonesia
    • Banking
    • 700 & Above Employee
    • Programmer
      • Jan 2019 - Apr 2019

      create an local application for the technology division on BRI, make a documentary about flow application. create an local application for the technology division on BRI, make a documentary about flow application.

Education

  • Universitas Darma Persada
    Teknologi Informasi

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