Experience

Volker Stevin Canada

• Canada
• Construction
• 100 - 200 Employee

• Learning and Development Coordinator

  • Jun 2022 - Present

  Learning and Development professional committed to the success of all the Volker Stevin Group of companies and their respective employees. I am dedicated to delivering support through my pragmatic thinking, planning, encouragement, follow through and sincere empathy. I build long term relationships by working in collaboration with both internal and external personnel and find much success through my solution-based attitude and authentic dialogue. I build and maintain trust easily by having open and vulnerable dialogue that showcases a win/win perspective. It's my goal that my down to earth energy invites and inspires my colleagues to be open to company changes and overall company improvement. I look forward to supporting our field and corporate colleagues alike for unleashing their full potential through my role as Learning and Development Coordinator.



Volker Stevin Highways Ltd.

• Canada
• Construction
• 1 - 100 Employee

• Shop Clerk

  • Nov 2019 - Aug 2022

  My role as Shop Clerk for the Volker Stevin North Repair Division is one that allows me to showcase my many administrative skills along side my commitment to building strong relationships. I have taken great pride in supporting my upper management through my daily work, projects and team support. I enjoy setting an example of sound character through my communication regardless of the difficultly level of the topic or issue at hand. I'm known for being direct and tactful. This administrative role is one that requires close attention to detail and balance of time. Some of the key responsibilities of this role include but are not limited to; Payroll Accounts Processing -Receiving - Purchase Order Management and Clean Up Inventory Processing and Charge Outs Equipment Management - Document Processing - Spreadsheet Updating Equipment Maintenance Management - Document Processing - Spreadsheet Updating Work Order Management Fuel Ordering Equipment Reads Processing I truly enjoy this job and it's many facets very much and love being a part of the Volker Stevin Team.



The Home Depot Canada

• Canada
• Retail
• 700 & Above Employee

• Vault Associate

  • Mar 2019 - Nov 2019

  Part Time Vault Associate at Home Depot gives me the opportunity to provide friendly and courteous customer service to all associates. Including responding promptly to Cashier and Head Cashier requests. Duties include counting vault and key media from previous days sales, balancing petty cash and count cashier floats, balancing safe, making daily cash and cheque deposits, logging cashier overages and shortages. Communicating with management about any missing media, shorts or overages. Complimentary to the main duties of the vault associate is troubleshooting and supporting existing computer equipment in the store. Various administrative duties are an important part of the vault associates day, supporting store HR Management, filing and maintaining daily and weekly reports as scheduled and as requested.



Ardis Assist

• Administrative Consulting

  • Sep 2016 - Nov 2019

  Providing administrative support on a contractual basis to clients. Using interpersonal skills to best understand needs of clients and to offer a plan for administrative assistance to help the success of the client. Present guidance and support to clients to best meet their known and unknown needs. Providing administrative support on a contractual basis to clients. Using interpersonal skills to best understand needs of clients and to offer a plan for administrative assistance to help the success of the client. Present guidance and support to clients to best meet their known and unknown needs.



Home

• Home

• Child Care Provider

  • Dec 2011 - Nov 2015

  Ran in home business of providing childcare to other children while being a stay at home parent. Met with parents to discuss business operations and child care rules; used information to best execute expectations of childcare goals for parents and myself the caregiver. Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments. Observed and documented children’s behavior and progress, and provided written and verbal updates to parents; notified parents of potential behavioral issues. Prepared healthy meals and snacks, and planned and set up playtime and educational games. Kept account records for expenses and tracked kilometers for business and tax purposes. Completed business taxes for each year of service. Provided receipts to parents.



YMCA Calgary

• Canada
• Non-profit Organizations
• 200 - 300 Employee

• Front Desk Volunteer

  • Apr 2013 - Sep 2015

  Greeted members and guests as they entered facility. Helped create safe and inviting environment by instilling security measures and communicating with members and guests with respect and care. Provided tours of facility to potential members. Assisted members and staff with various requests for assistance. Used communication skills to deescalate various grievances. Assisted in confidential filing as requested by managers. Greeted members and guests as they entered facility. Helped create safe and inviting environment by instilling security measures and communicating with members and guests with respect and care. Provided tours of facility to potential members. Assisted members and staff with various requests for assistance. Used communication skills to deescalate various grievances. Assisted in confidential filing as requested by managers.



Statistics Canada | Statistique Canada

• Canada
• Government Administration
• 700 & Above Employee

• Administrative Assistant to Assistant Managers Field Operations

  • Mar 2011 - Sep 2011

  Supported 2 Assistant Managers in working towards completion of 2011 Canada Census Main supports included but were not limited to; Human Resources Liaison between Crew Leaders and Managers Administrative tasks Supported 2 Assistant Managers in working towards completion of 2011 Canada Census Main supports included but were not limited to; Human Resources Liaison between Crew Leaders and Managers Administrative tasks



Shaw Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Administrative Assistant

  • Dec 2008 - Dec 2009

  Had the pleasure of working as the Administrative Assistant for the Sales team in Calgary. Worked directly for and with the manager of sales and his support team of supervisors. Duties were vast and the role was rich with many experiences. Daily duties included payroll for over 30 members of sales team. HR support with new and current employees of Sales team. Event planning and team engagement. Supply and merchandise ordering and negation of prices. Daily support and calendar management for manager. Vacation balancing for entire team as to make sure there was no overlap. Worked as a liaison with other admin assistants throughout Shaw to implement better practices and streamline various work tasks. Worked very closely with IT and Facilities to conduct moves to and from the sales team for new or retiring employees. Executed full team moves in conjunction with facilities and IT. Used my eye for detail and focus to complete and implement various data entry projects as they arose. My exceptional interpersonal and communication skills provided me with the opportunity and ability to build and maintain many relationships throughout the company and outside of the company to do daily business and to affirm the success of the department and the company.



Office Jobs

• Calgary

• Receptionist

  • Jul 2008 - Dec 2008

  While working through Office Jobs I had the opportunity to work for EDS (acquired by HP) as the main receptionist at their Calgary downtown location. Greeted clients and assisted employees. Answered and transferred calls. Completed various administrative tasks such as photocopying and mail management. Booked rooms and prepared meetings. Assisted with facilities tasks and management. While working through Office Jobs I had the opportunity to work for EDS (acquired by HP) as the main receptionist at their Calgary downtown location. Greeted clients and assisted employees. Answered and transferred calls. Completed various administrative tasks such as photocopying and mail management. Booked rooms and prepared meetings. Assisted with facilities tasks and management.



Hýsing vöruhótel - Merchandise Hotel - Distribition Wharehouse

• Reykjavik, Iceland

• Warehouse Merchandise Worker

  • Mar 2007 - May 2008

  Worked independently and with others on a line to prepare and house merchandise coming in. Sorted and prepared merchandise for retail. Used physical strength to manage heavy boxes. Used counting and eye for detail to sort and track details of all merchandise. Read inventory lists to ensure all inventory was accounted for and delivered appropriately. Used large mechanical hanging bin system to deliver inventory to various parts of warehouse. Worked independently and with others on a line to prepare and house merchandise coming in. Sorted and prepared merchandise for retail. Used physical strength to manage heavy boxes. Used counting and eye for detail to sort and track details of all merchandise. Read inventory lists to ensure all inventory was accounted for and delivered appropriately. Used large mechanical hanging bin system to deliver inventory to various parts of warehouse.



Reykjavik Hotels

• Hospitality
• 1 - 100 Employee

• Head Baker

  • 2005 - 2007

  While I worked for Hotel Reykjavik Centrum, I prepared and maintained a morning buffet for over 100 guests by myself. This took very careful planning and strict time management. I was also given the title of head baker and made bread and many scrumptious deserts. While I attended school I also had other roles at the hotel including custodial cleaning and room cleaning. While I worked for Hotel Reykjavik Centrum, I prepared and maintained a morning buffet for over 100 guests by myself. This took very careful planning and strict time management. I was also given the title of head baker and made bread and many scrumptious deserts. While I attended school I also had other roles at the hotel including custodial cleaning and room cleaning.



Shaw Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Retail Sales Representative

  • Oct 2001 - Jun 2004

  Provided excellent customer service to clients throughout my history of working at the retail locations at Shaw. Was responsible for opening and or closing various locations depending on location placement. Ordered office supplies and managed equipment inventory as well. Did daily cash handling and review for team at location. Provided training for new employees and supported current employees with assistance as needed. Traveled to provide training as Shaw aquired new areas. Provided excellent customer service to clients throughout my history of working at the retail locations at Shaw. Was responsible for opening and or closing various locations depending on location placement. Ordered office supplies and managed equipment inventory as well. Did daily cash handling and review for team at location. Provided training for new employees and supported current employees with assistance as needed. Traveled to provide training as Shaw aquired new areas.



Suncor

• Canada
• Oil and Gas
• 700 & Above Employee

• Customer Service Attendant - Petro Canada

  • 1998 - 2001