Ardiano Bacat
Virtual Assistant at MedVA- Claim this Profile
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Bio
Credentials
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HIPAA Professional (HIPAAP)
MedVAMar, 2023- Nov, 2024
Experience
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MedVA
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Virtual Assistant
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Feb 2023 - Present
I am a back office and front office in a Mental Health Practice. I handle Inbound and outbound calls to patients, and insurance companies. I also handle the scheduling of appointments, insurance verification, prescription refills, etc. I am a back office and front office in a Mental Health Practice. I handle Inbound and outbound calls to patients, and insurance companies. I also handle the scheduling of appointments, insurance verification, prescription refills, etc.
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Jun 2020 - Mar 2023
I was Customer Service Representative and Technical Support Representative. I handled inbound and outbound calls of provider, patients, other insurance carriers and etc. I verify eligibility and benefits, process claims, provider status, authorization, prescription refills, enrollment and billing, grievances, appeals, scheduling appointments to provider and etc. I was Customer Service Representative and Technical Support Representative. I handled inbound and outbound calls of provider, patients, other insurance carriers and etc. I verify eligibility and benefits, process claims, provider status, authorization, prescription refills, enrollment and billing, grievances, appeals, scheduling appointments to provider and etc.
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Education
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Southwestern University (PH)
Bachelor of Science in Psychology, Psychology -
University of Cebu
Senior, HUMSS